Prosecutor for the Administrative Penalty System* Review request for screenings of parking violations submitted by recipients and, using the applicable law, policy guidelines, and principles of prosecutorial discretion, issue decisions on whether to affirm, vary, or cancel the associated penalty. * Review applications to extend the time in which to submit a screening review request for parking violation notices, as well as applications regarding undue hardship in relation to the penalty amount, and using the applicable law, policy guidelines, and principles of prosecutorial discretion, grant or deny such applications. * Possess a thorough understanding of all legislation, regulations, bylaws and case law pertaining to parking violations, including Toronto Municipal Code Chapter 610 and 950, O. Reg 611/06 made pursuant to the City of Toronto Act, Parking Ticket Cancellation Guidelines, and Weisdorf v City of Toronto* Applying the aforementioned law to the facts of a given matter and coming to a justifiable decision, in writing, with citations when necessary, that is comprehensible to the recipient as well as any reviewing body.* For in-person screening reviews, dialogue with the recipient in a jargon free manner to explain the Administrative Penalty System process, using excellent interpersonal skills and oral communication skills to defuse potentially hostile or aggressive exchanges.* Perform a variety of customer service functions including answering inquiries by email and telephone, requesting evidence, and conducting investigations.

* Review applications by organizations interested in being licensed to conduct lotteries to ensure compliance with municipal and provincial regulations,* Grant, deny, or amend application based on the applicant’s conformity with the regulations, and communicate the rationale for the decision to the applicant, in writing, with reference to legislative and regulatory authority, * Engage in discussion with applicants regarding manners in which they may bring a denied or restricted application into compliance,* Monitor compliance of successful applicants by reviewing monthly charitable gaming reports, ensuring lottery proceeds are only used for approved purposes,* Conduct investigations regarding observed irregularities in use of lottery proceeds, and recommend appropriate remedial action if necessary.* Monitor communications from the Alcohol and Gaming Commission of Ontario regarding new policy directives, and adjust criteria for reviewing applications accordingly.

* Provide information related to provincial offences in response to inquiries by the public made in-person, by telephone, and by email, including detailed explanations regarding the process of disputing a charge, in-court procedure, applying for court orders, disclosure requests, the appeal process, and the consequences of, and remedies for, defaulting on fines,* Accept and process trial and early resolution requests,* Accept and process fine payments and witness reimbursements, engage in daily financial reconciliation, including investigating and resolving discrepancies, and assist in preparing closing bank deposit,* Accept intake applications for extensions-of-time to pay and re-openings, including perfecting requisite affidavits as a commissioner of oaths, and ensuring completeness and accuracy, * Accept motions pertaining to administrative adjournments, consolidation of matters, and constitutional questions, including affidavits of service, ensuring completeness and accuracy,* Process requests for transcripts from defendants for appeal and other matters, including providing estimates regarding total pages and costs, then forwarding requests to transcriptionist, * Ensuring compliance with imposed fines by requesting the Ministry of Transportation refuse renewal of licence plate validation for defendant’s who have defaulted on payment, and ending such enforcement when directed by court order, * Produce reports to justify any enforcement actions against defendants, including citing relevant legislation, regulations, and case law, * Liaise with the prosecutor’s office regarding inquiries from defendants and agents, the scheduling of matters, and the service of documents, such as motions,* Engage in investigating disputes and discrepancies with regards to in-court dispositions, intake applications, and default fine enforcement mechanisms, by retrieving and analyzing court documents and listening to recordings of court proceedings.

* Verified trial requests to ensure compliance with statutory obligations and withdrew defendants subject to commercial resolutions,* Sorted, organized, matched, and filed Request for Trial documents with Notice of Trial documents in court dockets, to be used by court support staff,* Delivered Notice of Trials to prosecutors located at courthouses throughout the City,* Gained exposure to the Provincial Offences Act, and became familiar of the legislative obligations imposed by that Act including matters related to offence notices and certificates of offences, service, notices of intention to appear, filing deadlines, giving notice of trial to the involved parties, notices of impending convictions, certificates requesting conviction, and re-openings,* Corresponded, orally and in writing, with law enforcement, prosecutors and court administration and support staff,* Provided training to new staff, including handling inquiries about how to complete duties, coordinated assignments, as well as monitored work for completeness and accuracy,* Received and processed court orders from various courts, including applications for re-openings and extensions of time-to-pay, and used PTMS, ICON and Ad Hoc to update dispositions, * Contacted court order applicants by telephone and email to inform them of the outcome of their applications and disposed of any further inquiries; Dealt with in-bound inquiries from public via telephone and email,* Prepared court dockets for various courts to be used by Justices of the Peace, prosecutors, and court clerks during parking court sessions,* Liaised with prosecutors regarding scheduling of trial matters, service of motions, requests for matters to be withdrawn, and directing requests for disclosure of evidence,* Received court dockets back from various courts and updated dispositions in PTMS, and prepared and submitted docket verification affidavit.

* Engaged in file reconciliation to ensure new intakes for social assistance had provided proper identification and signed the required documents, * Processed requests for assistance cheques and drug benefit cards in an electronic payment application,* Presided over the administration counter where I registered clients, contacted case workers, issued benefit cheques, benefit cards, and TTC fare, and assigned rights to use computers in the employment centre; Accepted remittances of social assistance overpayments via cheque or cash,* Compiled and reviewed over two hundred client files required to be transferred to neighbouring offices,* Acted as a team Support Assistant, which included handling client inquiries via telephone, scheduling appointments, making reminder calls, filing documents, delivering mail and faxes to caseworkers, taking minutes, and processing special diet forms and taxi requests,* Acted as a managerial assistant, which included handling and directing phone inquiries, preparing reports, taking attendance, and taking meeting minutes,* Engaged in file reconciliation, management, and purging using manual and electronic methods such as the Internal Records Management System,

Liaised with commercial customers with regard to purchasing, including purchase forecasting and write-off requisitions.

Conducted data entry and other clerical duties.