Michael S. Email & Phone Number

London, England, United Kingdom

Provision of high quality fraud prevention and customer authentication subject matter expertise to support the successful deployment of Callsigns best in class Intelligence Driven Authentication capabilities.Strong stakeholder management and regular engagement with technologists, product owners, fellow fraud prevention practitioners and C-suites at start-ups through to large global brands.Understanding customer requirements, defining problem statements and demonstrating solution capabilities. Supporting pre-sales, post sales and strategic clients to overcome their fraud, authentication, compliance and operational challenges from initial conversation through to design, integration, account management and performance optimisation.

London, England, United Kingdom

Creation and delivery of the Metro Bank fraud prevention strategy across all channels and customer types, taking ownership of all short, medium and long term fraud led initiatives. Lead fraud SME across all bank wide value streams to ensure the secure delivery of market leading new products, services and customer focused initiatives. Develop and lead a team of high performing colleagues who support bank wide change through provision of expert guidance, risk management and implementation of fraud systems and controls.Develop and lead a team of expert analysts who maintain, review and optimise a suite of alerting and profiling systems to ensure the effective detection of fraud and scams, whilst maintaining the perfect balance of operational impact and customer friction. Responsible for stakeholder engagement and vendor management with a number of 3rd party suppliers and industry bodies.

London, United Kingdom

Development and delivery of the Metro Bank fraud prevention strategy for Non-Plastic Fraud (Online, Mobile, Telephony, Store).Enhancement and ongoing management of a proactive fraud alerting function, protecting customers from fraud, reducing fraud losses and managing the impact of fraud on colleagues, customers and the wider banking industry. Build and develop a best in class fraud analytics function to support the growth of Metro Bank in conjunction with the fraud prevention strategy.Work closely to support channel leads, product owners and IT functions to ensure the secure delivery of new customer products, services and functionality across the Metro Bank estate.

London, United Kingdom

Pan-strategy lead for the identification and proving of new and innovative fraud prevention solutions.Fraud Prevention Lead for the secure delivery of Open Banking.Fraud SME with a clear understanding of emerging trends, fraud threats and vulnerabilities delivering a consistent pipeline of opportunities to detect and prevent fraud.Enabler for the proving and deployment of tangible and effective Fraud Prevention solutions across all customer banking channels. Strong stakeholder engagement across threat intelligence, innovation and solution providers.

London

Secondment with Commercial and Private Banking (CPB) successfully leading, designing and delivering the Customer Security strategy for the Banks new non-personal Digital platform.

London

Develop and deliver the Banks fraud prevention strategy, with the responsibility to lead, identify and introduce effective fraud prevention solutions and controls for Mobile Banking, ensuring a strong understanding and focus towards the customer.Provide fraud prevention subject matter expertise and recommendations to ensure the secure delivery of market leading Mobile Banking customer propositions and new functionality.Provide Biometric authentication expertise and internal consultancy to support the Banks customer authentication strategy and delivery of biometric authentication solutions.

London

London