Michael S. Email & Phone Number

England, United Kingdom

Leading the relationship with several unique clients, liaising with their stakeholders to optimise their cyber security.Running weekly calls with each client to explain the work performed on key incidents, and brainstorm new points for development.Monitoring Darktrace, Google Chronicle, Exabeam and Digital Shadows consoles to report alerts to clients in a timely manner and assist on said investigations where needed.Assisting with the configuration of Darktrace, Google Chronicle, Exabeam and Digital Shadows consoles by engineering hardware and passing any relevant concerns onto vendor support; relaying information back to the client to troubleshoot where needed.Optimising the cyber security tools deployed within client environments via the tuning of in built models and rules, along with the development of bespoke detection logic.Working an “On-Call” week once a month, involving the handling of priority alerts overnight.