Michael Crane Email & Phone Number

Denver, Co, Us

Austin, Texas, Us

As the Strategic Partnerships Director at Iris Telehealth, I’m focused on forging impactful partnerships that improve access to high-quality behavioral health care through telepsychiatry solutions. My role involves identifying and nurturing collaborative relationships with healthcare organizations, payors, and health systems to expand our reach and deliver exceptional telehealth services that meet the growing mental health needs of communities nationwide.With a deep understanding of the behavioral health landscape and a passion for innovation, I work alongside cross-functional teams to develop strategies that ensure seamless integration of Iris Telehealth’s solutions, ultimately enhancing care delivery, improving patient outcomes, and creating sustainable growth.My mission is to foster partnerships that drive positive change, promote accessible mental health care, and continue building Iris Telehealth’s reputation as a leader in telehealth.Iris Telehealth is a leading provider of telepsychiatry services for community mental health centers,community health centers, hospitals, and health systems across the U.S. We strive to deliver clinically sound and financially sustainable telepsychiatry in order to help our partners meet their behavioral health goals and save their communities.The key to our success is our people. And, our number one corporate value is People Over All Else.

Elkridge, Maryland, Us

At Backpack Healthcare, we believe all children, young adults, and their families deserve fast access to life-changing mental health care and much-needed resources.Why Backpack Healthcare?We all walk around with an invisible backpack. It carries our emotional experiences, traumas, and unresolved feelings. Similar to a physical backpack, it can become heavy and burdensome when filled with too many items. We created Backpack Healthcare to help lighten the load.Inspired to support Backpack’s mission to improve access to behavioral and mental healthcare for children and families, I joined to capitalize on the company’s selection for Google for Startups Accelerator: AI-First program, identify opportunities for expansion and spearhead initiatives to grow revenue, market share and customer base. I coach and develop team of 9 sales professionals to nurture strategic relationships and advance business development.In this role, Michael leads all aspects of sales and marketing, including spearheading innovative growth strategies across the health-tech industry. With a deep passion for enhancing patient outcomes and mental health, Michael leverages his high emotional intelligence and empathetic leadership to drive client-focused sales strategies and robust business development.Before joining us, Michael was a key player at Amwell, where he significantly expanded major contracts and led strategic initiatives in various healthcare sectors, including value-based care and mental health. His career is marked by a consistent track record of sales excellence and innovative approaches to market entry and customer retention, resulting in significant revenue increases and expanded customer bases. His leadership philosophy, "Lead by example," emphasizes cultivating long-term, meaningful relationships and leveraging personal experiences to deeply connect with clients' missions.

Boston, Massachusetts, Us

I drove the sales strategy and operations for the behavioral health business, formerly SilverCloud, as well as the East and Central territories for Amwell’s telemedicine solutions. Passionate about mental health in particular, I negotiated and expanded new and existing contracts by aligning SaaS solutions to clinical needs. I managed the sales cycle, developed strategic enterprise account plans and led custom sales presentations grounded always in empathy for patients and ensuring customer satisfaction. ✓ Achieved 138% to 2023 quota. ✓ Bolstered digital behavioral health aspects in collaborative project to secure $60M contract with US Defense Health Agency, company’s largest to date. ✓ Built $10M+ sales pipeline across various verticals. ✓ Closed $279,000 contract with Banner Health, starting with pilot clinics, expanding to 27, and growing enterprise-wide by positioning digital CBT as tool to reach more patients. ✓ Expanded flagship partnership with Kaiser Permanente with $4M 3-year renewal after piloting, then expanding virtual mental health program. ✓ Developed use case and sold automated maternity care initiative to Northwell Health and Dartmouth Health, improving revenue capture by $800,000 and care and outcomes for mothers.

New York, Ny, Us

I set the sales strategy for this private equity-funded patient engagement platform and strengthened relationships with 64 top US health systems. I created and implemented the business development roadmap and sales plans for the patient engagement software and rounding platforms. I guided a distributed team of 6 account executives in the US West territory. ✓ Exceeded sales revenue target by 148% in 2021.✓ Grew Cedars Sinai renewal contract by 4X+ after solving hospital misconception around texting demographics in company’s first text messaging sale. Subsequently used proven case to close 10+ new health system text messaging contracts, including Guest Medicine and Houston Methodist.✓ Grew relationships and led sales presentations in tough digital environment due to COVID restrictions. ✓ Maintained high staff retention.✓ Honored to receive the peer-voted Sales Leader of the Year 2021 at annual meeting

Medford, Ny, Us

Managing a team of 8 account executives in the West territory, reporting into the Regional VP, I drove long-term sales and business development strategies for this venture capital-backed medical device company. I set go-to-market strategy, nurtured consultative relationships with healthcare leaders and maintained a pipeline of prospects. ✓ Attained 103% to quota.✓ Generated record-setting revenues of $7M, a 47% increase YOY, by educating Acute, Non-Acute, Home Health, EMS and IDNs on evidence-based, industry-shifting product value.✓ Lifted sales by $1.8M or ~29% by negotiating strategic partnership with Vizient for 350 new devices, company’s first group purchasing organization (GPO) contract.

Chicago, Il, Us

When Hill-Rom acquired a portion of Atlas Lift Tech as a strategic sales and marketing strategy, I stayed on to accelerate sales with new and existing clients, identify customers’ needs for equipment and offer tailored solutions. I participated in long-range strategic planning, vision-setting and product management. ✓ Attained 200% to quota in 2015, 119% in 2016 and 200% in 2017.✓ Secured $30M safety program contract for all Kaiser medical centers and clinics in CA and devised training curriculum and safety protocols.✓ Won $9.6M in new business during tenure from University of Chicago, company’s largest deal of 2015 at $1.1M, $900k deal with Carle Foundation and $200k contract with Northwestern University. ✓ Spoke at Association of Safe Patient Handling Professionals national event in 2015.✓ Won 2015 & 2016 Quota Achievement Awards, 2017 Top Performer, and 2018 President’s Club Award.

San Ramon, Ca, Us

As one of the first employee's, I wore different hats but soon settled into sales after discovering that it is a form of storytelling. For a company making patient handling tools, this storytelling about the clinical and technical sides also meant sharing the value to hospital customers for both healthcare practitioner and patient experience. ✓ Scaled brand-new start-up to profitable organization with $4.8M revenue growth as employee #3.✓ Signed contracts with Main General Hospital, ValleyCare, Stanford Health via The Risk Authority, UCSF, Sutter Health and Memorial Hermann.✓ Established $3M strategic partnership, co-marketing agreement and minority acquisition by Hill-Rom. ✓ Innovated in proving product value to customers by creating Lift Coach program, offering SPHM expert to train customers on patient handling, reducing hospital staff injuries (95% reduction in lost work days, 89% reduction in cost per injury, 65% reduced claims, and annual savings of $500k). ✓ Launched pipeline for military talent and invested in career development, growing staff to 50% military.✓ Created Training Academy, a five-day program to improve patient handling used by XX hospital employee trainees. ✓ Contributed to and edited Dr. Susan Gallagher’s 2013 book, “ANA Safe Patient Handling and Mobility (SPHM) National Interprofessional Standards & Implementation Guide.”

I remained level-headed, making fast decisions in life threatening medical emergencies in wild land and structural fires, vehicle accidents, and hazardous material spills. Honored with 4 awards: ✓ U.S. House of Representatives | Life Saving Actions Award - 2010✓ U.S. State Senate | Extraordinary Life Saving Award - 2010✓ California State Assembly | CPR Saves, 2010 Heroes Among Us Award - 2010✓ CPR Lifesaver Award | Novato Fire Protection District - 2010

I ensured that quality nursing care was provided in alignment to internal policy and external regulations. I supervised a cross-functional team of XX and directed patient care. ✓ Represented company in community and professional organizations. ✓ Led change management initiatives to promote an agile, flexible workplace. ✓ Maintained respectful, collaborative relationships with employees, HCPS and executives.

I protected the community in emergency situations, offering fire suppression and other disaster response support.

Master'S Of Science Degree In Technology

Bachelor'S Of Science Degree

Associate Of Science (A.S.), Fire Technology

High School Diploma