Michael Sanchez Email & Phone Number

Huntington Beach, California, United States

Supports key corporate executives, sales teams, and customers by directing all internal retail operations within visual productions, marketing campaigns, and sales directives that produce an annual revenue of $3+ million. Reworks and integrates guidelines for all retail products to ensure strategic B2C methodologies, through immersive leadership and coaching initiatives for 13 store managers and 30+ staff. Coordinates all incoming financial affairs and accurate cash flow recording through key loss prevention (LP), HR, and crucial logistics education for store and interim district projects. • 2015 “Best of the Best” Award Winner : Auto Policy Growth to LY.• 2017 & 2018 “Best of the Best “ Award Winner : Auto Policy Percent to Goal. • 2018 “Best of the Best” Award Winner: Revenue Percent to Goal. •. 2020 West Business Unit Overall Performer Award Winner• 2021 Area 5 Outstanding Performance in Leadership Recipient. • Integrated and coached 40 sales associates in a new regional training program focused on product specifications, sales incentives, and selling techniques, while increasing customer satisfaction ratings.

Sacramento, California

Ensured customer engagement through increased product availability, aggressive content marketing, and department growth, centered on tailored team mentorship, sales performances, and service education for a team of 60+ associates. Improved revenue-seeking efforts through marketing initiatives and B2C strategies while prioritizing client experiences, operational planning, and promotional conceptions for in-store visuals resets across a location that held $18 million in sales. Collaborated directly with store directors, executive managers, 6+ department managers in the alignments of revenue efforts, operational productions, key department directives, and CRM advancements. Pipelined business expansion strategies that extended inventory solutions, service issues, and introducing new customer service productions and promotional campaigns across multiple cashier, service, and department zones. Communicated one-on-one with clients, resolving any concerns related to offered products or services, by answering inquiries, developing logistical operations, and implementing new training programs for staff members. Charted detailed and effective business planning with management to go over proper room coverage, pricing details, marketing, and traffic delegation opportunities that followed all safety, OSHA, and LP requirements.• Helped leverage support and educational leadership for all internal new hires and new store openings for the region. • Promoted to “Store Manager” position, due to aggressive sales performances and key district mentorship participation.