Michael Sander Email & Phone Number

Cincinnati Area, Ky

* Actively develop software modifications to address front-end, back-end, and network-related issues with customer sites* Function as main point of contact between internal TSEs / Development / Sales teams and external client teams* Advise engineers during active calls, providing experienced guidance, software research, and direction for critical-severity issues* Research issues with legacy code-bases, develop issue resolutions, and commit to ongoing code repositories

Cincinnati, Ohio Area

* Troubleshooting customer issues, connecting with customers through email and conference calls.* Researching strategies to both solve issues and prevent further issues.* Documenting activities for future reference.

* Installed, configured, and managed computer systems.* Trained end users in usage of new systems.* Configured computers to work with legacy software and devices.

Covington, Ky

* Developed scripts and tools to ease the company-wide transition to new e-commerce software.* Maintained company database and performed necessary in-line edits to fix specific records, while tracking any resultant changes throughout the rest of the database.* Assisted multiple departments in both day-to-day work as well as developed tools to aid those departments.

· Discern education needs and develop appropriate instructional programs for students · Tutor various subjects, including Calculus, Algebra, Nursing Dosages, and Test Preparation · Accrued more 250 hours of tutoring with more than 100 individual students · Earned CRLA Level 1 Tutoring Certification within 3 semesters of

· Directed seasonal and temporary workers within the entire club · Processed bookkeeping records through Microsoft Excel · Earned more than $1000 in profit per season for the soccer club

Bachelor Of Science, Computer Science

Bachelor Of Science - Bs, Mathematics