• Configures, tunes, maintains, and provide guidance on installs for application systems and/or user group profiles. Schedules installations and upgrades. Validates system functionality after changes.• Participates in testing and installing new software releases, and application system upgrades.• Monitors and fine-tunes the application system to archive optimum performance levels. Works with internal infrastructure teams and vendors to resolve issues with hardware and software.• Maintains a comprehensive operation system hardware and software configuration database/library of all supporting documentation.• Assists with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot.• Maintains data files and monitors system configuration to ensure data integrity.• Super User of SSRS reporting for Global operations.

• Manage 3rd Party application releases• Track and maintain 3rd Party application faults.• Work and update high ranking production tickets associated to application supported.• Create and manage communication on outages in production associated to applications.• Created Service Request documentation to enhance applications.• Created Requirement documentation on applications responsible for.• Built test scripts for releases and issue tracking for releases.• Held weekly meetings on all releases and issues related to applications.

• Manage the day to day operations of Global Settlement Operations.• Manage the day to day operations of Global Control Operations.• Track and schedule personnel’s vacation and sick time.• Approve US dollar wires and foreign currency wires.• Update management reporting on suspense accounts and exception reports.• Work on various projects to help Global Settlements and the Global department as a whole to increase efficiencies.

• System Administrator for all global software used in the department for trading• Work on all global statistical analysis for the department• Backup for all global traders• Problem researcher and solver for the large department issues• Developer and co-developer of reconciliation database in the department• Project lead on most department wide initiatives• Current Interim manager for Currency Control Team

• Work with reporting from custodian systems for trade settlement• Use bookkeeping system SEI to record trades settling in the market• Use Custodian systems to input in the markets FX’s and trades that need settling• Balance days work versus wire accounts and cash posting• Handle forward hedges, swaps, and global futures by balancing them, setting up on system and working with clients to secure funding• Backup support for the global income department and other settlement workers

• Input client’s foreign trades into system for future settlement• Pull background on foreign securities to make sure they settle timely• Inform clients of problems with failing trades and other issues• Balance customer accounts on a monthly basis• Work with other departments and clients on reconciliation issues, book adjustments and other cost issues• Work on procedures and workflows for job function

• Run daily activity reports in assigned DDA accounts• Pair off offsetting entries and report exceptions on reconciliation software• Research exceptions and report aging on items• Report age exceptions to upper management• Backup co-workers when out of office• Clear small differences on DDA accounts when possible