Michael Santarcangelo Email & Phone Number

South Florida

Managed the South Florida market for a DME hardware and communication software developer. Via diligent implementation of a sales database, tracked current and potential clients purchasing trends to increase market share. Established new relationships while supporting existing customers. Responsible for conducting consults with various school and private speech professionals. Delivered and installed devices, which included equipment and software training. Provided live and remote in-services for professional CEU’s. Recommended local trade shows that would provide largest ROI while maintaining budgetary guidelines. Teamed with fellow regional consultants to share market trends and current best practices.

Hallandale Beach, Fl

Responsible for overseeing a staff of poker dealers and support personnel, and, when necessary, administer disciplinary actions. Create the daily dealer table rotation schedule. Resolve any disputes that may occur between guests or staff during a game. Assist Tournament Director in any manner necessary to successfully conduct weekly events and future tournaments. Currently serving as a member of a steering committee that meets to discuss and enact marketing and promotional ideas to help increase business.

Managed a territory for a specialized DME manufacturer; including sales of proprietary software site licenses. Exceeded monthly sales quotas for 4 consecutive years. Expanded territory six-fold. Monitored and facilitated completion of sales cycles. Conducted evaluations with potential end users and therapists. Recommended and attended trade shows and conferences. Performed product in-services and trainings. Troubleshot customer hardware and software issues. Assured customer satisfaction by promptly responding to clients needs, attending to the smallest detail and delivering promised timelines.

Miami, Fl

Duties included the identification, evaluation, diagnosis and implementation of therapy for children who demonstrated a significant deficit in the areas of speech and/or language. Provided annual goals and objectives during the writing of the I.E.P. Served on a team that evaluated and recommended various augmentative communication and assistive technology devices for students with need. Worked extensively with computers and was responsible for recommending, ordering, installing software and general maintenance of departmental computers.

Miami, Fl

Coordinated and supervised a staff that was responsible for purchasing equipment and supplies for all 43 retail locations in the Southeastern United States. Converted corporate structure from a localized buying method to a central point purchasing system. Using SAP R/2 software, implemented an on-line requisition system that was utilized by all retail locations resulting in accurate real time inventory levels and improved execution of general and annual blanket purchase orders. Overhauled and streamlined outdated SKU system. Coordinated with comptroller for final approval of invoice payment to vendors. Met with vendors on a continuous basis to stay on top of latest industry products and trends and to negotiate lowest bids. Implemented monthly “Meet the Vendor” sessions for all sales and purchasing personnel.

Miami Beach, Fl

Responsible for purchasing needs of a large, national conglomerate headquartered in a fully functioning hotel. Purchasing duties included reviewing requisitions from remote locations located throughout the United States and combining similar needs for final purchase order execution. Initiated spreadsheets for a variety of annual blanket purchase orders including: office supplies, hotel supplies, food, beverage, maintenance needs for corporate yacht, automobile leasing, heavy-duty construction equipment, freight contracts and computer equipment. Responsible for lowering month-to-month cost avoidance spending.

Bachelor Of Arts (B.A.), Communicative Disorders

Graduated Summa Cum Laude and first in my class Served as a Graduate Assistant

Associate Of Arts (Aa), Business, Management, Marketing, And Related Support Services

Graduated with honors Member of Phi Rho Pi