Michael Santarcangelo Email & Phone Number

Austin, Texas Metropolitan Area

Currently manages the IT infrastructure for the Medicare Part D / PDP business unit of MedImpact. Leads the analysis, development and implementation of a wide array of technical solutions that support all aspects of the business; including finance, sales / marketing, operations, compliance, client account management, and vendor relationships. Primary responsibilities include: Relational database modeling, guiding internal application design and development, selecting third-party software solutions, developing file exchanges for vendor interfaces, performing website maintenance, providing financial data mining, and assisting in ad hoc reporting requests. Additional responsibilities include: Performing oversight and management of MedGenerations technical staff and acting as a liaison with IT resources across MedImpact..

Greater San Diego Area

Led the IT analysis and design for a diverse set of projects (large and small) for many different business units; including Finance, Government Programs, Marketing, Claim Adjudication, Customer Services, Benefit Management, and Client Services. Primary responsibilities included: Defining and documenting requirements in the form of functional specifications to guide the development of software – including the documentation of use case scenarios, process flows, report mock-ups, wireframe diagrams, and data models. Also responsible for developing project plans, prioritizing tasks for the team, providing updates on project progress, supporting development and quality assurance teams, and provide guidance for user acceptance testing.

Dallas/Fort Worth Area

Managed client program enhancement requests from inception through implementation for the loyalty rewards program of one of the largest financial service institutions in the world. Primary responsibilities included: Assisting clients with platform enhancement concepts and business requirement composition, designing functional specifications / high level system designs to liaison between the business and the development teams, composing detailed estimates, approving technical application designs, supporting development throughout coding and unit testing, approving internal quality assurance test plans, supporting quality assurance throughout testing, approving external client user acceptance test plans, and supporting the client’s user acceptance testing and implementation.

Greater St. Louis Area

Member of a database application development team that focused on the back end of an enterprise online billing analysis tool that allowed large business customers to review, analyze, and audit telecommunications charges and services. Primary responsibilities included: Working with project definition teams to develop High Level System Designs that met the client-defined business requirements, providing component-level impact in the form of High Level Application Designs, creating Detail Designs, coding from these designs, composing / executing Unit Test Plans, and providing 24/7 on call support.

Greater St. Louis Area

System Level Test Lead Planner for enterprise billing products. Primary responsibilities included project estimating and planning, resource allocation, representing System Test in enterprise wide IT initiatives, and mentoring new team members.

Greater St. Louis Area

Researched and implemented software solutions. Collaborated with Marketing, Sales, Finance, and Customer Service to develop Lotus applications, Microsoft Access databases, Business Objects reports and AS/400 reports to meet the needs of the business.

Bachelor Of Science, Business Administration - Management Information Systems

Activities and Societies: Scholarship Athlete - NCAA Division 1 Swim TeamGraduated Cum Laude, 2001

Class Of 1997

Activities and Societies: Varsity Athlete and Co-Captain - Swim, Water Polo