Michael Ghaly Email & Phone Number

Dubai, United Arab Emirates

▪ Ensure the delivery process completion within the promised time to the customersthrough an extensive coordination with partners▪ Handle inbound and outbound calls with customers to ensure the highest qualityassurance standards of service are being met▪ Support partners technically when required ensuring that alltechnical solutions in theshops work properly▪ provide the operations and business developmentteams with concise reports withregards to the quality of orders highlighting areas ofimprovement - To conveyInstaShop processes with the partnered shops and ensure they are alwaysupdated and implementing those processes▪ provide superstore team on daily subtasks of projects to identify your next areagrowth

Cairo, Egypt

▪ Assisting the lead teacher in creating lesson plans and classroom activities that alignwith curriculum objectives.▪ Providing one-on-one supportto students who may need extra help with reading, writing, or grammar.▪ Grading assignments and providing feedback to students to help them improvetheir English language skills.▪ Organizing and maintaining classroom materials, such as books, worksheets, andtechnology resources.▪ Collaborating with other staff members to create a positive and inclusive learningenvironment for all students

Cairo, Egypt

▪ Measured and accurately processed materials to minimize wastage.▪ Collaborated with staff to formulate budgets and improve department revenue.▪ Built and maintained courteous and effective working relationships.▪ Resolved customer queries and problems using effective communicationand providing step-by-step solutions.

Kansas City, Missouri, United States

- Link Between refugees and U.S Government.- Responsible for filling the applications for housing and medical insurance.- Assisting with finding jobs opportunities.- Teaching English to refugees.

Bani Suwayf, Egypt

▪ Planning and delivering engaging lessons that cater to the needs and abilitiesof students.▪ Assessing student progress through various methods such as exams, quizzes, andassignments.▪ Providing constructive feedback to students to help them improve theirg aositive and inclusive learning environmentfor all students.▪ Collaborating with colleagues to develop curriculum and teaching start▪ Participating in professional development opportunities to stay current with bestpractices in education

Diploma Of Education, Good

Bachelor'S Degree, Sociology