Michael Schaeffer Email & Phone Number

Des Moines, Iowa, United States

Responsible for maximizing the product’s value and the agile team’s work by ensuring the team’s backlog is prioritized and aligned with customer needs and approved business cases. Builds strong relationships with stakeholders through continuous communication and feedback to ensure their needs are represented and the product outcomes are achieved. Develops and conveys the product’s vision to the agile team, outlining and prioritizing work based on business value realization metrics.

Des Moines, Iowa, United States

Coordinated with Lead BSAs to manage and prioritize the backlog and dashboards in Azure DevOps. Assisted Lead BSAs in elicitation and refinement sessions with business stakeholders. Collaborated with Release Train Engineer, Lead BSAs, and Core Team members to execute and improve Planning Interval events. Maintained positive working relationships with primary business users by acting on feedback. Partnered with Scrum Master to facilitate Scrum events including daily stand-ups and biweekly… Show more Coordinated with Lead BSAs to manage and prioritize the backlog and dashboards in Azure DevOps. Assisted Lead BSAs in elicitation and refinement sessions with business stakeholders. Collaborated with Release Train Engineer, Lead BSAs, and Core Team members to execute and improve Planning Interval events. Maintained positive working relationships with primary business users by acting on feedback. Partnered with Scrum Master to facilitate Scrum events including daily stand-ups and biweekly refinement sessions. Collaborated with delivery Scrum team to break down work into user stories that deliver incremental value. Encouraged ownership of solution delivery and celebrate Scrum team successes. Show less

Des Moines, Iowa, United States

Defined user stories and acceptance criteria and serves as liaison between business stakeholders and the development team. Performed user story grooming with development team and obtains story sign-off from Product Owners and stakeholders. Provided supporting documentation including business process maps and use cases.

Lake Mary, Fl

Worked closely with the Product Owner, end users, and both external and internal stakeholders to understand business problems and gather requirements. Translated business needs into user stories and assisted in creating all necessary details which accompany user stories. Represented the voice of the customer and communicated business value found in user stories to the offshore delivery Scrum team in a manner that ensured shared understanding of the business problem, the targeted users, and the… Show more Worked closely with the Product Owner, end users, and both external and internal stakeholders to understand business problems and gather requirements. Translated business needs into user stories and assisted in creating all necessary details which accompany user stories. Represented the voice of the customer and communicated business value found in user stories to the offshore delivery Scrum team in a manner that ensured shared understanding of the business problem, the targeted users, and the potential impact on the product. Acted as proxy for the Product Owner in Scrum events, including but not limited to, managing/prioritizing the backlog during refinement and accepting/rejecting user stories during demonstrations. Facilitated knowledge transfer by collaborating with technical communication writers to document product changes. Identified continuous process improvement opportunities, such as implementing video demonstrations for non-critical system changes. Show less

Pleasanton, Ca

Performed build engineer duties for the UltraData Enterprise® credit union core processing product. Supported conversion from MKS (PTC) Source Integrity to Team Foundation Server. Assisted in determining the branch strategy and release calendar. Automated the build process for the host portion of the product to aid progress toward a goal of continuous integration. Documented, wrote, tested, and implemented well-structured maintenance code that performed according to requirements.

Pleasanton, Ca

Gathered information from internal and external stakeholders to enhance product functionality. Researched product maintenance issues, provided guidance and analysis, and assisted with unit and integration testing to ensure proper functionality and alignment with defined business requirements. Identified, designed, and provided training to employees on product usage and new features/functionality.

West Des Moines, Ia

Performed build engineer duties for the UltraData Enterprise® credit union core processing product, including version control, reporting, source code integration, application builds, and ad hoc software releases. Prepared for and executed core software upgrades for 200+ credit unions in a service bureau environment. Resolved urgent credit union issues within established time frames and guidelines. Served as the on-call after-hours programmer as scheduled. Maintained custom software in the… Show more Performed build engineer duties for the UltraData Enterprise® credit union core processing product, including version control, reporting, source code integration, application builds, and ad hoc software releases. Prepared for and executed core software upgrades for 200+ credit unions in a service bureau environment. Resolved urgent credit union issues within established time frames and guidelines. Served as the on-call after-hours programmer as scheduled. Maintained custom software in the service bureau environment. Responded to internal and external customer requests for information and assistance. Show less

Eden Prairie, Mn

Maintained Eligibility system by answering questions and responding to urgent needs of business users. Developed programming to provide Eligibility-based ad hoc reporting to internal and external customers.

Maple Plain, Mn

Developed and maintained reporting programs for internal and external clients.

Greater Minneapolis-St. Paul Area

Aided in developing and testing new time and attendance processing systems. Operated and maintained timecard processing and document imaging systems. Administered system security. Researched and answered employee questions regarding timecards and paychecks.

Master Of Fine Arts (Mfa), Theatre/Theater

Bachelor Of Arts (B.A.), Theatre/Theater