Michael Schuch Email & Phone Number

Chicago, Illinois, United States

Develop, coordinate and specify public information and communications efforts related to Illinois Tollway’s Design-Build Pilot Project and its Design-BuilderStrategize and develop communication and outreach support to statewide counties for IDOT’s Design-Build programCoordinate & assist in the facilitation of Illinois Tollway’s Design-Build meetings with industry members & DBE firmsDevelop outreach tactics & materials targeted towards diverse businesses & partnersManage deliverables, timeline & review of Illinois Tollway GEC presentationsMentor staff regarding professional development, personal growth, project-related management, etc.Facilitate staffing interviews & follow-up coordinationPursue industry & partners firms for future business coordination Communicate project & staffing resource needs with management teams

Managed 5-year contract budget, hours distribution, financial projections, staff resources, etc.Pursued, coordinated & executed supplemental work under existing contractExtensive internal & external coordination & facilitation of Illinois Tollway workshops, including its annual Design & Construction Practices Workshop & Construction Manager's WorkshopDeveloped content sections for Illinois Tollway's Design-Build template documentsPerformed training sessions for internal & external staff on best communication practicesConducted & led internal & external weekly meetings to keep staff & projects on trackManaged the development & review of monthly Illinois Tollway board exhibits & materialsCoordinated Illinois Tollway GEC presentations involvement & schedulesDeveloped Illinois Tollway GEC roles & responsibilities presentation & chapters outlineFacilitated monthly Illinois Tollway GEC lunch & learn sessionsReviewed & developed submittal communications for industry awardsLed development of new approaches to Illinois Tollway GEC deliverables & best practicesDeveloped & reviewed Illinois Tollway GEC project outreach materialsCoordinated communications efforts & involvement with Illinois Tollway GEC teamRepresented firm at industry networking conferences & outings

Chicago, Illinois, United States

Oversaw development, review & design of the Consulting Engineers’ Annual ReportReviewed, revised & oversaw development of annual manuals, M-section & asset reportsConducted & led internal & external weekly meetings to keep staff & projects on trackDevelop Illinois Tollway GEC roles & responsibilities presentation & chapters outlineManaged & organized the development of monthly progress reportsFacilitated monthly Illinois Tollway GEC lunch & learn sessionsCoordinated communications efforts & involvement with Illinois Tollway GEC team

Assisted project teams with stakeholder outreach Managed and maintained outreach correspondence databases Developed and maintained a tracking document to assess the impacts of the COVID-19 pandemicCollected, researched and analyzed data for project related information (construction impacts, traffic trends, etc.)Setup stakeholder coordination Conducted and analyzed surveys to garner applicable project feedbackAnalyzed and researched policy implementation on various points of focusDeveloped outreach materials, including meeting advertisements, electronic communications, presentations, etc. to engage stakeholders Coordinated and communicated with internal team to keep us on taskDeveloped social media project-related promotional content Developed planning strategies (public involvement plans, outreach strategies, etc.) for variousoutreach projects Implemented and managed tracking system for municipal meeting itemsVersed in multiple functions of virtual meetings Organized and coordinated implementation of interpretation services (Spanish, ASL, etc.) for virtual public meetings Organized virtual meeting training for team members and clients Proficient in communication via multiple platforms (Zoom, Teams, etc.)Collaborated with internal and external teams to develop timelines and checkpoints to reach desired goals Organized and coordinated simultaneously on multiple projects Collaborated special projects with other team leads Produced solutions to overcome challenges and communicate resolutions with team members

Downers Grove, Illinois

Downers Grove, Illinois

Consulted with internal and external departments, as well as outside contractors, on implementation of organizational programs and tactics Efficiently adapted communication styles in order to compensate for audience I am working with and speaking to Assisted in updating social media accounts (e.g. Twitter) with relevant news and information (construction updates, Tollway projects, etc.) for Illinois Tollway followers Co-organized Tollway booth presentation of local S.T.E.M. (Science Technology Engineering and Math) fairsCo-coordinated the implementation and content regarding lesson plans for local schools (Grades 3-8) in order to educate students on work of the Illinois Tollway Organized annual theme and timeline agenda for multi-district high school Tollway art competitionPitched self-organized Tollway projects to appropriate committee to be pended for approvalConsulted and collaborated with company carpenters to build presentation props Organized intern events (e.g. photo-shoot) from initial setup to carrying out shoot itself Formulated detailed written description of company's' Rockford maintenance site, including function, renovation, and new technological implementation Updated outside accounts' personal and contact information via ExcelQuality controled company website (e.g. review content, test links, etc.)Assisted in photography shooting of Illinois Tollway highways (including construction, maintenance, road work, etc.)

Orland Park, Illinois

Perform marketing and advertising techniques to better promote merchandise, including through the promotion on social media platformsEngage in interpersonal interactions daily through one-on-one contact with customers in order to demonstrate and pitch multiple custom productsProficient with the use of credit card machines and mobile credit apps (i.e. Square and PayPal)Organize booth, table, and tent setup at farmers markets, craft festivals, summer fairs, and craft showsDevelop company product through creating vinyl designs for various lines of our product and ground floor development of wood games (i.e., mini beanbag boards, dice games, hookum games, etc.)

Orland Park, Illinois

Enhanced customer service skills through constant interaction with customers (walk-in, reservations, etc.)Generated sales through the selling of protection products and rental upgradesCoordinated rental car pickups and returnsMaximized Samsung tablet usage in order to encompass all aspects of transaction from customer check-in to check-outPrepared customers for rental process via phone call Reviewed customer satisfaction over the phone through callbacks Picked up customers from multiple locations for rental retrieval Coordinated rental car pickup and drop-off with local car dealerships Transported rental vehicles from other Enterprise locations, dealerships, body shops, etc.Cleaned and Detailed internal and external rental vehicles

Orland Park, Illinois

Sales experience in selling multiple products and servicesCustomer service skills through the actions of assisting customers on a walk-in, online, and over-the-phone order placement basisExtensive use of Microsoft Publisher, PowerPoint, and Word to create, mend, and format jobs for printingDelivery of company products (e.g. ink, toner, and print copies) to outside accounts Versed in the skill of operating multiple printing tools (e.g. Xerox printing, faxing, laminating, etc.)

Bachelor Of Science - Bs, Communication And Media Studies, Senior

Associate Of Arts - Aa, Communication And Media Studies, Sophmore