Michael Schultz Email & Phone Number

Greater Minneapolis-St. Paul Area

• Automated and refactored KPI and reporting structures using Power BI, improving data visibility and decision-making.• Expanded team capabilities to deliver advanced networking solutions.• Strengthened strategic partnerships with key vendors, achieving elevated partner levels.• Contributed to consistent year-over-year increases in networking sales revenue.• Simplified product offerings, streamlining sales and marketing strategies.

Maple Grove, Minnesota, United States

• Played a key role in establishing the Solution Architect team, enhancing project scoping and advanced service offerings.• Earned certifications with Fortinet, expanding expertise in advanced networking.• Led and delivered large-scale projects while mentoring team members.• Maintained high-performance delivery as a trusted technical lead.

Maple Grove, Minnesota, United States

• Helped establish the project team, introducing structured scoping, planning, and implementation methodologies.• Achieved advanced certifications in SonicWall and Dell Networking.• Delivered successful outcomes for the company’s largest networking projects, significantly expanding Dell networking business.• Supported a top-tier MSP clients with high-level infrastructure services.• Oversaw internal IT infrastructure, ensuring operational excellence.

Maple Grove, Minnesota, United States

• Provided tier 2/3 support for two of the company’s largest MSP clients, addressing complex infrastructure challenges.• Gained certifications in Commvault and Veeam backup solutions.• Became a trusted escalation point for emergencies and advanced support needs.• Took over ownership of internal Cyber Advisors infrastructure support.

Maple Grove, Minnesota, United States

• Delivered tier 2 support for critical client infrastructure while assisting the service desk team in managing over 50 clients.• Contributed to support processes in a high-demand environment with minimal documentation.

While completing School - Supported ATEK's IT services, ranging from system administration to help desk support.

Information Technology

Associate, Computer Networking