Michael Segev Email & Phone Number

Worldwide, Oo

Led the overall technical solution and 2-person development team for the UI redesign of a web application and associated implementation of DevOps best practices. The web application is built with an Angular front-end and a NodeJS backend.• Containerized the application using Docker and facilitated the setup of a DevOps environment in GitHub using GitHub Actions, streamlining the development process and decreasing time to deploy new code.• Conducted sprint planning, kickoffs, retrospectives, backlog grooming, and monitored KPIs such as defect rate and velocity, leading to improved coordination and reduced defect rate.

Worldwide, Oo

Led a 2-person team that developed the dashboard, core data model and data integration enhancements for the public-facing Commonwealth of Massachusetts Bureau of Substance Addiction Services dashboard, which was announced in a press release by the governor of Massachusetts.• Developed the dashboard using Tableau, which automates and enhances 20+ years of previously created PDF reports containing data on 500,000 people and 2 million service enrollments.• Oversaw the design and development of ETL pipelines in Informatica and development of database tables/schemas to add to the existing data warehouse in Snowflake as part of the dashboard development effort.• Developed a novel data-suppression algorithm in Tableau, in collaboration with state epidemiologists and public-health officials, to protect patient privacy, the first of its kind of any public-facing state dashboard.

Worldwide, Oo

• Developed an ETL pipeline in R (mainly using tidyverse packages), on data containing information on 500,000+ individuals, into a SQLite database to aggregate into a business intelligence dashboard.• Created “engagement clusters” to quantify practice engagement with various forms of digital media in order to more accurately target specific practice types. Analysis was performed using R, with algorithms used including partitioning around medoids (PAM), agglomerative hierarchical clustering, and divisive hierarchical clustering.

Worldwide, Oo

• Led 6 Robotic Process Automation (RPA) implementations throughout the software lifecycle for a major government agency: from use case identification and requirements gathering, through development and QA management, to field deployment, yielding a total estimated combined time savings of 2,000+ hours per year.• Authored operating procedures, quality assurance evaluation criteria, Process Design Documents, Solution Test Plan Documents, User Acceptance Testing Checklists, and User Quick Reference Guides for 8 automations.

• Developed 4 websites using the WordPress CMS (Content Management System) for dining services at the University of Maryland.• Maintained over 10 different websites in use by the University of Maryland Dining Services. • Coordinated between marketing, catering, graphic design, and IT service departments to develop and deliver an exceptional website experience.

Worldwide, Oo

• Developed a prototype Robotic Process Automation (RPA) bot to automate monthly reconciliations.• Designed an internal SharePoint website in collaboration with team members to share non-confidential data.

New York, Us

• Worked as part of a cooperative between Aponia and EisnerAmper LLP, a top 20 national tax and audit company, to develop and deploy a chatbot for EisnerAmper's employee intranet that utilized Natural Language Processing (NLP) via the IBM Watson Assistant platform. • Collaborated with EisnerAmper's Human Resources department to curate topics, questions and answers, then translated that into a format that could be understood by IBM Watson. • Trained EisnerAmper's Development Team to use and further develop the platform.

• Developed and deployed the website for Valera Health, a NY-based behavioral healthcaretechnology start-up, using the WordPress CMS (Content Management System).• Collaborated with psychologists, social workers, and case managers to deliver an effective andaccurate product message. • Worked with the international development team based in Israel to integrate the website with Valera’s products and services.