Michael Senior

Michael Senior Email and Phone Number

Michael Senior's Location
Milton, Queensland, Australia, Australia
About Michael Senior

Michael Senior is a Service Desk Analyst at Department of Agriculture and Fisheries (Queensland). Colleagues describe him as "I worked alongside Michael for four years at TelstraClear and he was an invaluable member of the team. Michael is a very knowledgable and efficient worker and you can always rely on him to get the job done> More often than not he will have the answer to your question close at hand, or will find it quickly. He is proactive and makes sure he sees jobs and projects through to completion. He has outstanding technical knowledge of the telecommunications industry and the processes and solutions involved. I would have no hesitation in recommending him to any organisation."

Michael Senior's Current Company Details
Department of Agriculture and Fisheries (Queensland)

Department Of Agriculture And Fisheries (Queensland)

View
Service Desk Analyst
Michael Senior Work Experience Details
  • Department Of Agriculture And Fisheries (Queensland)
    Service Desk Officer
    Department Of Agriculture And Fisheries (Queensland) Oct 2024 - Present
    Brisbane, Queensland, Australia
  • Icon Group
    Service Desk Analyst
    Icon Group Jan 2024 - Jul 2024
    Brisbane, Queensland, Australia
  • Agresearch
    Service Desk Analyst
    Agresearch Oct 2022 - Oct 2023
    Mosgiel, Otago, New Zealand
    -Identify and diagnose issues and problems.-Categorize and record reported queries and provide solutions.-Support problem identification, advise users on appropriate course of action. -Monitor issues from start to resolution.
  • Mitre 10 Mega Wanaka
    Retail/It Support
    Mitre 10 Mega Wanaka Sep 2021 - Aug 2022
    Wanaka, Otago, New Zealand
    • Inventory management, customer service • Desktop and mobile device support • Proprietary software and office 365 administration • Involved in business improvement initiatives involving ICT
  • Burrito Craft
    Kitchen Staff
    Burrito Craft Mar 2020 - Aug 2021
    Wanaka, Otago, New Zealand
  • Brisket Boys Ltd
    Manager
    Brisket Boys Ltd Dec 2017 - Feb 2020
    Tauranga
    Started a new small business, providing catering for private events and will be attending markets and festivals starting in the summer 2018/2019 season.
  • Burrito Craft
    Kitchen Staff
    Burrito Craft Dec 2018 - Aug 2019
    Otago & Southland, New Zealand
  • Telair Pty Ltd
    Sales Support
    Telair Pty Ltd Jan 2017 - Mar 2017
    Brisbane, Australia
     Supporting direct and indirect sales partners through the sales process Working with suppliers, keeping our sales teams up to date with promotions Maintenance of customer files, Salesforce, price-books Acting as a bridge between the sales and sales operations team, ensuring sales collateral and order entry is accurate
  • Telstra
    Sales Associate
    Telstra Sep 2012 - Jan 2016
    Brisbane
    • Assisting Account Executives with a wide range of administrational duties• Supporting Account Executives and end customers with regards to installations, site feasibilities, move/add/changes, change of lessee and other requests
  • Telstraclear Limited
    Account Support Representative
    Telstraclear Limited Apr 2007 - Apr 2012
    Bay Of Plenty, New Zealand
    Supporting account managers/sales staff (acquisition and retention) and customers within their portfolio, in pre and post sales activities.Designing solutions to meet end customer requirements.Managing projects (multi-site customer acquisitions, change management, product migrations).Liaising with all areas of the business (including external contractors) to ensure the order to bill process is managed and processed effectively, and an exceptional level of service is delivered.Assisting the wider Account Support Representative team with ongoing training and development.
  • Telstraclear Limited
    Sales Support Specialist
    Telstraclear Limited Feb 2007 - Apr 2007
    Auckland, New Zealand
    Processing requests for add/move/changes.Directly handling the order to bill process, ensuring data accuracy/integrity.
  • Telstraclear Limited
    Offnet Services Coordinator
    Telstraclear Limited Apr 2005 - Feb 2007
    Auckland, New Zealand
    Processing/Quality checking requests for move/add/changes.Liaising with our wholesale providers and the business sales team to ensure quality service is delivered.Assisting in process improvement.
  • Telstraclear Limited
    Customer Help
    Telstraclear Limited Jun 2004 - Apr 2005
    Auckland, New Zealand
    1st level call centre, assisting business and residential customers with faults across a wide product range, such as dial up/ADSL/cable/wimax internet, voice services, and cable Television.
  • Telstraclear Limited
    Customer Support Representative
    Telstraclear Limited Feb 2004 - Jun 2004
    Auckland, New Zealand
    Customer service desk for internet service provider 'Paradise'.Signing up new customers, and assisting existing customers with account enquiries.

Michael Senior Education Details

  • Cisco
    Cisco
    Ccna

Frequently Asked Questions about Michael Senior

What company does Michael Senior work for?

Michael Senior works for Department Of Agriculture And Fisheries (Queensland)

What is Michael Senior's role at the current company?

Michael Senior's current role is Service Desk Analyst.

What schools did Michael Senior attend?

Michael Senior attended Cisco.

Not the Michael Senior you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.