Michael Senior Email and Phone Number
Michael Senior is a Service Desk Analyst at Department of Agriculture and Fisheries (Queensland). Colleagues describe him as "I worked alongside Michael for four years at TelstraClear and he was an invaluable member of the team. Michael is a very knowledgable and efficient worker and you can always rely on him to get the job done> More often than not he will have the answer to your question close at hand, or will find it quickly. He is proactive and makes sure he sees jobs and projects through to completion. He has outstanding technical knowledge of the telecommunications industry and the processes and solutions involved. I would have no hesitation in recommending him to any organisation."
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Service Desk OfficerDepartment Of Agriculture And Fisheries (Queensland) Oct 2024 - PresentBrisbane, Queensland, Australia -
Service Desk AnalystIcon Group Jan 2024 - Jul 2024Brisbane, Queensland, Australia -
Service Desk AnalystAgresearch Oct 2022 - Oct 2023Mosgiel, Otago, New Zealand-Identify and diagnose issues and problems.-Categorize and record reported queries and provide solutions.-Support problem identification, advise users on appropriate course of action. -Monitor issues from start to resolution. -
Retail/It SupportMitre 10 Mega Wanaka Sep 2021 - Aug 2022Wanaka, Otago, New Zealand• Inventory management, customer service • Desktop and mobile device support • Proprietary software and office 365 administration • Involved in business improvement initiatives involving ICT
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Kitchen StaffBurrito Craft Mar 2020 - Aug 2021Wanaka, Otago, New Zealand -
ManagerBrisket Boys Ltd Dec 2017 - Feb 2020TaurangaStarted a new small business, providing catering for private events and will be attending markets and festivals starting in the summer 2018/2019 season.
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Kitchen StaffBurrito Craft Dec 2018 - Aug 2019Otago & Southland, New Zealand -
Sales SupportTelair Pty Ltd Jan 2017 - Mar 2017Brisbane, Australia Supporting direct and indirect sales partners through the sales process Working with suppliers, keeping our sales teams up to date with promotions Maintenance of customer files, Salesforce, price-books Acting as a bridge between the sales and sales operations team, ensuring sales collateral and order entry is accurate -
Sales AssociateTelstra Sep 2012 - Jan 2016Brisbane• Assisting Account Executives with a wide range of administrational duties• Supporting Account Executives and end customers with regards to installations, site feasibilities, move/add/changes, change of lessee and other requests -
Account Support RepresentativeTelstraclear Limited Apr 2007 - Apr 2012Bay Of Plenty, New ZealandSupporting account managers/sales staff (acquisition and retention) and customers within their portfolio, in pre and post sales activities.Designing solutions to meet end customer requirements.Managing projects (multi-site customer acquisitions, change management, product migrations).Liaising with all areas of the business (including external contractors) to ensure the order to bill process is managed and processed effectively, and an exceptional level of service is delivered.Assisting the wider Account Support Representative team with ongoing training and development. -
Sales Support SpecialistTelstraclear Limited Feb 2007 - Apr 2007Auckland, New ZealandProcessing requests for add/move/changes.Directly handling the order to bill process, ensuring data accuracy/integrity. -
Offnet Services CoordinatorTelstraclear Limited Apr 2005 - Feb 2007Auckland, New ZealandProcessing/Quality checking requests for move/add/changes.Liaising with our wholesale providers and the business sales team to ensure quality service is delivered.Assisting in process improvement. -
Customer HelpTelstraclear Limited Jun 2004 - Apr 2005Auckland, New Zealand1st level call centre, assisting business and residential customers with faults across a wide product range, such as dial up/ADSL/cable/wimax internet, voice services, and cable Television. -
Customer Support RepresentativeTelstraclear Limited Feb 2004 - Jun 2004Auckland, New ZealandCustomer service desk for internet service provider 'Paradise'.Signing up new customers, and assisting existing customers with account enquiries.
Michael Senior Education Details
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CiscoCcna
Frequently Asked Questions about Michael Senior
What company does Michael Senior work for?
Michael Senior works for Department Of Agriculture And Fisheries (Queensland)
What is Michael Senior's role at the current company?
Michael Senior's current role is Service Desk Analyst.
What schools did Michael Senior attend?
Michael Senior attended Cisco.
Not the Michael Senior you were looking for?
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Michael Senior
Greater Brisbane Area -
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1helloworld.com.au
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