Michael Shaffer Email & Phone Number

Wilton Mall At Saratoga

Wilton Mall At Saratoga

Albany, New York Area

Responsible for overall total sales, expense management, operating profit, store environment, customer service, associate engagement, and talent development for 17 stores in Upstate New York, Vermont, and Massachusetts.Increased Total Sales and Operating Profit.Effectively Managed Salary Cost and General Expense at or better than planned dollars and ratios.Consistently achieved shrinkage performance in the 1st quartile.Achieved Customer Satisfaction Results in the 1st quartile… Show more Responsible for overall total sales, expense management, operating profit, store environment, customer service, associate engagement, and talent development for 17 stores in Upstate New York, Vermont, and Massachusetts.Increased Total Sales and Operating Profit.Effectively Managed Salary Cost and General Expense at or better than planned dollars and ratios.Consistently achieved shrinkage performance in the 1st quartile.Achieved Customer Satisfaction Results in the 1st quartile of performance 4 of 5 years 2006-2010.Achieved "Winning Together" Associate Engagement Results in the 1st quartile of performance 5 of 5 years 2006-2010.Company Chairman's Award Winner and District Manager of the Year for 2002. Show less

Parkersburg, West Virginia

Responsible for achieving store sales and profit objectives through executing merchandising, store environment, marketing, staffing, customer service and associate training and development strategies. $23M Total Sales Volume Store with 150 Associates. Achieved above targeted sales and ebit results and in the first and second quartile of performance for all 4 years as the Store Manager.2000 Store Manager of the Year in the Pittsburgh Market (22 Stores)2001 Company Chairman's Award… Show more Responsible for achieving store sales and profit objectives through executing merchandising, store environment, marketing, staffing, customer service and associate training and development strategies. $23M Total Sales Volume Store with 150 Associates. Achieved above targeted sales and ebit results and in the first and second quartile of performance for all 4 years as the Store Manager.2000 Store Manager of the Year in the Pittsburgh Market (22 Stores)2001 Company Chairman's Award Winner. Show less

Springfield, Ohio

Responsible for achieving store sales and profit objectives through executing merchandising, store environment, marketing, staffing, customer service and associate training & development strategies. $16M Total Sales Volume Store with 110 Associates. Improved sales and profitability to targeted performance levels with best performance in cost reductions and increased operating profit among first year Store Managers.

Warwick, Rhode Island

Responsible for developing, communicating, and providing assortment planning, buying, and presentation leadership to 26 stores in the Warwick for the Children's and Family Footwear Businesses.