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As The GM for the restaurant i was responsible for almost doubling restaurant revenue over my period of management. Implemented automated systems that enabled the restaurant to track and engage with guest post visit, follow up marketing automation, review management and generation, inventory management automation, helped the company source new suppliers, improved understanding of the C.O.G.S Increased profitability and employee retention and satisfaction. Along with implement employee onboarding, scheduling and communications along with HR and State Compliance.

I would be responsible for nurturing cold contacts that come in from various lead generation sources. engage them with conversation and lite Real estate education. The goal is to take a lead from a $7 book purchase to a $15,000 Coaching / Partnership program.

As Operations Manager I was responsible for all aspects of the day-to-day operations of the carwash including staffing, scheduling, equipment maintenance, chemical ordering, equipment maintenance, and general upkeep of the grounds through effective team leadership and defined roles improved the quality of staff and employee performance.