Michael Shields

Michael Shields Email and Phone Number

Area Operations Manager @ Luxer One by LockerMD
Fort Worth, TX, US
Michael Shields's Location
Fort Worth, Texas, United States, United States
Michael Shields's Contact Details

Michael Shields personal email

About Michael Shields

Advanced Technical Support Specialist experienced with diverse technologies. Extensive experience as a strategic member of corporate leadership teams. Able to establish rapport and credibility with diverse groups ranging from individuals to businesses. Solution-oriented with an eye on the end results needed. Over 15 years of experience managing customer service issues and personnel. Successful in resolving customers' concerns in both corporate and field environments.

Michael Shields's Current Company Details
Luxer One by LockerMD

Luxer One By Lockermd

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Area Operations Manager
Fort Worth, TX, US
Michael Shields Work Experience Details
  • Luxer One By Lockermd
    Area Operations Manager
    Luxer One By Lockermd
    Fort Worth, Tx, Us
    View
  • Luxer One By Lockermd
    Area Operations Manager
    Luxer One By Lockermd Oct 2020 - Present
    United States
    Account Manager for LockerMD - Luxer One package rooms & locker systems.
    View
  • Locker Solutions - Luxer One Package Rooms & Locker Systems
    Account Manager
    Locker Solutions - Luxer One Package Rooms & Locker Systems Sep 2020 - Mar 2024
    Texas, United States
    View
  • Velociti Inc - Your Technology Partner
    Installation Technician
    Velociti Inc - Your Technology Partner Jul 2018 - Jul 2020
    Dallas/Fort Worth Area
    View
  • Wireless Advocates
    Manager
    Wireless Advocates Sep 2016 - Jul 2018
    Fort Worth, Texas
    Kiosk Manager- in charge of all aspects of managing location and training my advocates.
    View
  • Smart Start, Inc.
    Help Desk Specialist
    Smart Start, Inc. Apr 2015 - Sep 2016
    Grapevine, Tx
    Help Shop Technicians, Area Managers, clients with any and all issues with devices, accounts, and computer programs.
    View
  • Cash America
    Shift Lead
    Cash America Oct 2014 - Oct 2015
    Arlington, Tx
    I am manager on duty when the store manager or assistant manager are not present. I open and close the store, make and receive deposits from the bank, appraise jewelry, preform pay day loans, pawn items for customers, and purchase items from customers.
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  • Sprint
    It Tech In Advanced Technical Support
    Sprint Sep 2011 - May 2015
    I would help clients with issues relating to their service, device, account, and sprints network. I trained departments on devices and how to trouble shoot and fix issues with them. I was a (SME) systems managment expert, Floor Walker, (POC) point of contact for teams while their leader was gone, and did any special projects that were able to be done.

Michael Shields Skills

Troubleshooting Telecommunications Call Centers Management Leadership Wireless Technical Support Networking Team Leadership Training Process Improvement Microsoft Office Project Management Software Documentation Software Installation Help Desk Support Strategy System Administration Customer Experience Project Planning Mobile Devices Voip Cross Functional Team Leadership Windows Account Management Program Management Quality Assurance Access Operating Systems Windows Xp Wireless Technologies Team Management Security Integration Wireless Networking Analysis Time Management Blackberry It Service Management Supervising Customer Support Financial Accounting Office Management Architectural Design Finance Business Analysis Business Process Improvement Business Process It Management Information Technology

Michael Shields Education Details

  • Westwood College-Dallas
    Westwood College-Dallas
    Computer Science
  • Black Hawk College
    Black Hawk College
    Design And Applied Arts

Frequently Asked Questions about Michael Shields

What company does Michael Shields work for?

Michael Shields works for Luxer One By Lockermd

What is Michael Shields's role at the current company?

Michael Shields's current role is Area Operations Manager.

What is Michael Shields's email address?

Michael Shields's email address is m.****@****ail.com

What schools did Michael Shields attend?

Michael Shields attended Westwood College-Dallas, Black Hawk College.

What are some of Michael Shields's interests?

Michael Shields has interest in Children, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Michael Shields known for?

Michael Shields has skills like Troubleshooting, Telecommunications, Call Centers, Management, Leadership, Wireless, Technical Support, Networking, Team Leadership, Training, Process Improvement, Microsoft Office.

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