Michael Sinclair

Michael Sinclair Email and Phone Number

Service Delivery Manager @ Highways England
Horsham, GB
Michael Sinclair's Location
Headley, England, United Kingdom, United Kingdom
Michael Sinclair's Contact Details

Michael Sinclair work email

Michael Sinclair personal email

n/a
About Michael Sinclair

Michael Sinclair is a Service Delivery Manager at Highways England.

Michael Sinclair's Current Company Details
Highways England

Highways England

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Service Delivery Manager
Horsham, GB
Michael Sinclair Work Experience Details
  • Highways England
    Service Delivery Manager
    Highways England
    Horsham, Gb
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  • Highways England
    Service Delivery Manager
    Highways England Oct 2020 - Present
    Guildford, England, United Kingdom
    Oversee the delivery of the maintenance across Kent and Sussex in our South-East Region. Responsible for managing the performance of the Maintenance and Response maintenance contract, ensuring successful delivery of maintenance work adhering to time, cost & quality expectations. These contracts are critical in maintaining the strategic road network.
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  • Highways England
    Assistant Service Delivery Manager - Maintenance
    Highways England Oct 2017 - Oct 2020
    Guildford, England, United Kingdom
    • Tracking and monitoring service delivery performance on the strategic road network, identifying performance trends, risks and issues.• Monitoring the cyclical and reactive maintenance work plans for designated routes and track the delivery of planned works. Analyse trends related to unplanned works on the network, flagging areas of concern and ideas for future improvements and efficiencies.• Supporting local customer engagement, working closely with colleagues and contractors to identify and address service delivery requests, concerns, and feedback in a timely and customer focussed manner.• Ensuring the health and safety needs and wellbeing of employees, contractors and customers are fully considered and accounted for throughout the delivery of maintenance and repair works
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  • Highways England
    Network Steward
    Highways England Jun 2016 - Oct 2017
    Guildford, England, United Kingdom
    • Responsible for building and maintaining effective partnerships with suppliers and key stakeholders to manage the relationship between customer and service users. Monitoring and challenging performance against KPI and contractual requirement targets and making informed decisions on behalf of HE.• Represent Highways England in providing timely responses to correspondence from stakeholders, government officials, local government and members of the public. Working with our correspondence team to identify and implement works to directly address customer trends.
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  • Surrey County Council
    Community Highways Officer
    Surrey County Council Sep 2012 - Jun 2016
    Guildford, England, United Kingdom
    • Responsible for highway maintenance within Epsom and Ewell and responding, engaging and communicating with customers, members and other key groups within the community.• Working with and alongside engineers in the identification, planning, implementation and inspection of various maintenance works on the highway. To work with and liaise with various contractors within the supply chain to ensure work is carried out quickly and efficiently in compliance with the New Roads and Street works act 1991.
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  • Epsom & Ewell Borough Council
    Patrol Ranger
    Epsom & Ewell Borough Council Aug 2008 - Aug 2012
    Epsom, England, United Kingdom
    • Responsible for the upkeep and maintenance of the recreation grounds and open spaces within Epsom and Ewell.
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  • Woolworths
    Senior Sales Assistant
    Woolworths Aug 2003 - Aug 2008
    Epsom, England, United Kingdom
    • Supervising a small team of sales assistants on the entertainment desk within the store and responsible for stock counts, orders, refunds and general sales enquiries
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Michael Sinclair Education Details

Frequently Asked Questions about Michael Sinclair

What company does Michael Sinclair work for?

Michael Sinclair works for Highways England

What is Michael Sinclair's role at the current company?

Michael Sinclair's current role is Service Delivery Manager.

What is Michael Sinclair's email address?

Michael Sinclair's email address is mi****@****.gov.uk

What schools did Michael Sinclair attend?

Michael Sinclair attended Guildford College Group, Sutton Grammar School.

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