On-boarding new clients, Low , Medium , High risk clients. Deep understanding of the front-to-end customer due diligence process using risk-based approach, On-board new clients in an efficient and timely manner. Analyse corporate structures and validate documentation to ensure compliance with internal procedures. Identify potential AML concerns and escalate to appropriate senior management during the on-boarding process• Ensuring the onboarding end to end process and smooth customer journey whilst adhering to required Anti money AML/KYC regulatory compliance requirements are met, evidence recorded and filed as required by the relevant processes, procedures, and standards.• Onboarding Multiple entities such as Sole traders, limited companies (also multi tiers), LLP, Trusts, Private pensions, non-profit, charity accounts.• Screening of clients for Sanctions, politically exposed persons (PEPs) and adverse media, also High-risk customer in High-risk countries

Case Manager reviewing HSBC UK customer portfolios for financial crime concerns and ensured regulatory compliance. Developed and implemented a review framework with regional stakeholders to improve review quality and confirm timely completions against regulator deadlines.• Case Manager in reviewing HSBC UK customer portfolios for financial crime concerns and ensured regulatory compliance for Low , Medium , High Risk clients.• Reviewing and analysing CRS reports, Identifying discrepancies, transaction analysis.• Raising unusual activity reports (UAR's) where concerns are found regarding irregular transactions.• Completing Customer due diligence & Enhanced due diligence reviews (for High Risk and SCC reviews with PEPs being involved)

Leveraged deep understanding of customer business goals to tailor financial solutions and increase in customer retention and satisfaction. Streamlined KYC verification for new online applications to improve customer onboarding experience and reduce processing time.• Using expert KYC knowledge, communication, and problem-solving skills to analyse KYC information, that has been provided by Clients or sourced from the public domain.• Utilising a risk awareness approach and prudent judgement to assess financial crime risks and to mitigate any potential financial crime risks found, whilst Onboarding new Client cases.

Leveraged extensive product knowledge to uncover growth opportunities and fulfil clients' lending needs and running through credit score applications.• Dealing with judgmental lending and adhering to lending authority up to £300,000.• Conducting KYC to match the customers lending needs, assessing customer’s situations to promote HSBC products and service as a solution to the customer’s business needs.