Michael Singleton Email & Phone Number

Los Angeles, California, United States

Greater Los Angeles Area

El Segundo, California

Pasadena, California

Greater Los Angeles Area

Santa Monica Ca

Rosemead, Ca

Glendale, Ca

 Managed the successful project deployment of Active Directory and infrastructure to 1200 users in Western United States which was used as a model for the rest of the company. Managed the deployment and implementation of the TEMS and WIPS software. Reduced total cost of ownership (TCO) by 30% and met SLA targets for 6 straight years. Project Manager for regional projects including SQL Cluster implementation, Active Directory Deployment/Consolidation, Citrix Farm deployment, TEMS, etc. All projects were successful Total responsibility for the deployment a new Solomon Accounting System/Citrix Farm without any prior knowledge of the software or systems within target time frame and within budget constraints. Took over a group of former escrow officers/junior tech engineers and developed them into a qualified IT group that successfully supported the regional IT requirements. Responsible for the deployment//maintenance/documentation of the data center which includes Windows 200/2003 Servers, Exchange 2003, SQL 2000/2005, IIS, Citrix, Active Directory, ISA and Stewart’s custom built applications Managed the WAN support engineers including new WAN Connects and ongoing monitoring of circuits. Led project team that successfully passed the SOX Audit for the region. Completed within target timeframe and with no increase resource/FTE. Developed and led two training conferences for the company’s IT staff. Led effort to improve Helpdesk processes and effectiveness. Achieved 2007 outstanding award “Going Above and Beyond’.

El Segundo, Ca

 Managed team of 12 consultants performing BackOffice implementation and production support. Increased productivity of staff by 95% in less than one year. Oversaw operational openings of new LA offices and their ongoing support in network and business plan to increase by 30%. Assisted sales team as technology expert in closing business resulting in $1.2 Million of revenue. Implemented company’s change of direction to an e-Business focus. Consulted on numerous projects to deploy and implement Microsoft NT, 2000, Active Directory, Exchange, SMS, and SQL.  Responsible for the design and implementation of NT and Exchange for a client of over 2000 employees. Consulted on numerous Active Directory and Exchange deployments.  Point man for new and major accounts.  Trained clients in technology certification process. Achieved number “#1 ranking” for the entire company in presentation and technical knowledge based on customer surveys/feedback.

Bachelor Of Science (B.S.), Business

Bachelor Of Science Degree, Business Marketing/Sales