Michael Smigelski Email & Phone Number

Cincinnati, OH, US

Arlington, Virginia, United States

• Subject matter expert, advisor, and project lead on a portfolio of business process improvement, strategy and operations, and organizational assessment projects across the firm.
• Collaborate with cross functional stakeholders, including Account Teams, Marketing, Legal, and Internal Client Solutions Team to drive the strategy, design, planning, and execution of new and existing solutions to.
• Spearhead internal company initiatives to build organizational capacity to deliver business process improvement and optimization solutions to new and existing customers, including development and implementation of a.
• Manage project finances, including invoicing, burn rate, staffing and margin to ensure projects remain within scope and budget while reaching internal revenue and profit margin goals.
• Career advisor to firm associates, providing mentorship, coaching and career guidance.

Management Consulting

• Project team leader responsible for gathering and analyzing information, formulating and testing hypotheses, developing recommendations and implementing solutions to improve performance.
• Improved profit margin by 21% while also achieving 100% client satisfaction scores for a recent project through application of Lean and Agile practices.
• Led a process improvement team for a large federal agency, reducing processing time by 25% on average and saving 100,000+ full-time equivalent hours versus prior practices.
• Eagle Hill Diversity, Equity, and Inclusion (DEI) Council Member (2022-2023)
• 2-time recipient of Eagle Hill's "Gold Standard Award" for excellence in project delivery, growing the firm, and fostering an inclusive team environment (2023, 2024)

Arlington County, Virginia, United States

• Led project team in assessing and improving the effectiveness and efficiency of various programs under a large federal agency’s multi-year regulatory and operational improvement initiative.
• Created business performance dashboards for project workstreams, using Microsoft Power BI, enabling data-driven decisions to improve program and process efficacy.
• Established strong client relationships and maintained high customer satisfaction, resulting in significant project expansion and firm revenue growth.
• Provided technical writing support and subject matter expertise for competitive Requests for Information (RFIs) and Requests for Proposals (RFPs), leading to firm revenue growth.

Greater New York City Area

Led projects collecting and analyzing data and designing, presenting, and implementing behavioral science-based strategies for private sector clients across the healthcare, insurance, and consumer goods industries, resulting in significant increases in client program performance.

Greater New York City Area

• Researched behavioral economics and behavioral science literature for client engagements.
• Prepared internal and client-facing summaries, reports, newsletters, and presentations.

Greater New York City Area

Assisted firm attorneys with the organization, review and tracking of litigation related materials.

New York, NY

• Part-time coach to a team of 20+ children ages 9-12 and private coach for small groups of adults.
• Developed 45-60 min workouts focused on stroke technique, endurance training, and skill-building according to the Asphalt Green curriculum.

Southington, CT

Hartford, Connecticut Area

Organized successful community outreach events, including a “Pancakes & Politics” breakfast with over 100 local constituents, community leaders and organization representatives in attendance.

Bachelor Of Arts (B.A.), Political Economy, 3.65 Of 4.0, Cum Laude, Honors Distinction In Political Economy Major

Activities and Societies: Georgetown Division I Men's Swimming and Diving Team, Captain• 4x CSCAA Scholar All-America Team Honoree.

Education record