Michael Smith Email & Phone Number

Several years of management experience. Highly skilled in relationship development and client needs assessment. Results-driven team leader with exceptional customer care, leadership, problem solving, communication and customer service lol skills to meet client objectives. Excellent listening skills while establishing and maintaining positive rapport at all levels of an organization as well as a strong commitment towards quality and continuous improvement through team engagement and collaboration. A proven ability to develop business and achieve KPIs in challenging economic conditions. An effective and influential negotiator that builds sustainable relationships with internal and external clients.