Michael Smith Email & Phone Number

Michael Smith is a Product Manager - Identity & Fraud @ GBG at GBG Plc. He possess expertise in public speaking, computing, microsoft powerpoint, photoshop, teaching and 22 more skills. He is proficient in English and Welsh. Colleagues describe him as "I recruited Michael into the company in 2017 as a Product Support Specialist. Michael impressed with his desire to learn and he quickly picked up the products and services we offer. During his time on Helpdesk Michael provided customers with a great support experience - with customers frequently calling out his speedy responses and quality of communication. Michael is an enthusiastic team member, proactive in putting his ideas forward and always doing his utmost to provide customers with a great experience. " and "I have worked with Michael and watched him grow from a helpdesk analyst into a fantastic Service Delivery Manager. I believe the foundation of Michael's success is a determination to learn and be the best he can be, a willingness to support his team mates and share knowledge, finally a real passion to ensure customers receive the best possible experience. Michael actively listens, dissects problems until he understands them and then applies his creativity to find solutions. What really sets Michael apart is that he is also able to ensure those around him so the same. Michael is strong at stakeholder communications and engagement, from technical, development and customer facing teams right through to senior level executives. Michael's ability to streamline complex issues into clear updates that help progress towards resolution rather than create confusion is fantastic. Moreover, Michael is also great fun to work with and an asset to his organisation and customers."

Listed skills include Public Speaking, Computing, Microsoft Powerpoint, Photoshop, and 23 others.