Michael Smith Email & Phone Number

Wellington, NZ

New Zealand

Technical Systems Analyst for the Regulatory Project Team - Digital Transformation of Regulatory processes for Porirua City Council. Gathered data and analysed the requirements, developed and implimented customer facing communication for the Regulatory Body of PCC. Created and configured automated letter templates for all required outputs.

Wellington, Wellington Region, New Zealand

Technical Analyst for the development and integration and implementation of a digital unifying identity broker and its outputs via API service. Covering door & lift access, kiosk, occupancy dashboards and mobile app, digital lockers and integration with the internal IT system. Over 2 companies moving into the same location. Overall technical analyst for.

Wellington Region, New Zealand

Developed and implemented the digital transformation of conferencing experience accross WorkSafe Technical and UX analysis, design, planning, procurement, installation, user training and ongoing support and management. Resulting in 26 new VC rooms planned, built, supported and managed end to end. Research, analysis and testing of a variety of technologies.

Wellington, New Zealand

System Administrator and SME.Creation/administration of all employees and contractors in Active Directory, Microsoft exchange / Microsoft 365, Skype for business and multiple bespoke systems. This is for all employees and contractors at the Civil Aviation Authority and AVSEC (Airport staff) throughout New Zealand. I am also Subject Matter Expert (SME) for.

Munich Area, Germany

Onsite IT support at a Technical University Munich, Germany.IT system initially was Microsoft Client 2020 and rolling out to Office 365.All IT hardware was replaced in this change (300+) desktop and periphery setups. Many requiring specialised engineering software for propriatary engineering machines.

Munich Area, Germany

BayWa r.e. ∙ Global Leader in Renewable Energy Solutions ∙ Reported to Director of IT Global∙ Supported 2,000 customers worldwide via Teamviewer/ Skype∙ Developed and implemented Asset Management and Tracking System, integrated into Sharepoint and Azure∙ Reduced stock holding levels and decreased IT expenditure by EUR 60k p.a.∙ Enhanced benefits to health.

Munich

EY ∙ Big 4 Professional Services Firm ∙ Reported to IT Manager∙ Supported 1,600 customers locally∙ Developed and implemented complete Asset Management & TrackingSystem plus Database∙ Enabled efficient use of resources∙ Facilitated usage load forecasting∙ Organised and ran monthly training conferences for up to 300 people∙ Provided user facing IT onsite.

Munich Area, Germany

Leading European Digital Cloud Transformation Partner Reported to Director of Professional Services∙ Created and implemented digital Inventory Data Management System∙ Doubled internal resource efficiencies∙ Reduced costs and delays for external customer projects∙ Scrutinised and revised existing A/V installation techniques∙ Saved several EUR 100k p.a. and.

Google, Munich, Germany

Big 4 Technology Company ∙ Reported to Regional IT Manager EMEA∙ Directed Inventory Management, A/V Technology and Training∙ Supported 900 customers at Google’s European Tech Hub∙ Managed rapid expansion from 110 to 900 employees over five yearsincluding three interim locations∙ Specified and oversaw all technical aspects of build design andcompany move to.

Munich Area, Germany

Field technician for gaming machines in greater Munich

Auckland, New Zealand

Field Service/repair/prevention of Casino Gaming machines at many locations. Management of workload. Professional on the spot decision making to serve business and client best.

Auckland, New Zealand

Self Employed.Created a client base.Created business client service cotracts for therapy.Ran and maintained a successful health provider business

Wellington, NZ

Managed all sound and lighting equipment.Complete event planningEvents set up and pack downsEquipment repair and maintenance.Consultation with external entertainment providers.Matched equipment requested with what best will serve the purpose.I was the first point of call for bands/djs etc and worked with them to provide a optimum venue complete with all.

Education record

Certificate In Deutsch B++ (University Level), German Language, Passed B++ Course (University Level Understanding)

Diploma, Neuromuscular Therapy, Diploma

Diploma, Sound, Lighting And Production., Diploma