▪ Develop, negotiate, and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. ▪ Counsel students on all acceptances and other matters related directly to the student financial plan. ▪ Negotiate student payment plans. ▪ Develop student financial plans in concert with university procedures and knowledge of Federal regulations. ▪ Assist students with the completion of the FAFSA, enter the FAFSA electronically, and review the resulting ISIR.▪ Assign the appropriate budget to a student and package the student aid award, as well as ensure that aid is paid to students’ accounts in a timely manner.▪ Responsible for complete and accurate files and paperwork, certifying loan applications, and completing basic verification/QA and C Code requirements.

▪ Responsible for all aspects of payroll processing for clients utilizing industry software. ▪ Responded to and resolved client questions and payroll issues in a timely and professional manner. ▪ Assisted assigned client base with all components related to payroll processing. ▪ Responsible for accurate and timely preparation and submission of payrolls whether submitted via the web, email, call-in/out or other methods. ▪ Trained clients to use software including electronic reports, time interface, and employee self-service when applicable.▪ Partnered with sales team to meet and exceed customer expectations and requirements in regards to Payroll as well as HR and Benefit products. ▪ Researched and resolved tax issues as needed; updated SUI rate changes, etc.▪ Handled high volume of correspondence via telephone, email and fax.

▪ Owner of sports memorabilia business. ▪ Recruited, interviewed, hired, trained, coached, and counseled company employees. ▪ Sourced unique and hard to find items for clients’ private collections and sales, both online and in person at trade shows. ▪ Managed day to day operations of business. ▪ Maintained company files and administrative records.▪ Established and/or identified prices of goods and tabulated the bill of sales for each item. ▪ Maintained all bookkeeping, marketing, and delivering of services and products.

▪ Responsible for managing 350 student accounts, which consisted of: accounts receivables, payment processing, and bank reconciliation.▪ Assisted students with completing financial aid, scholarship, and private loan applications.▪ Provided finance counseling for students. ▪ Counseled students on debt management.▪ Hosted default prevention workshops for students. ▪ Solely responsible for the office of Student Finance segment or New Student Orientation.▪ Exceeded expectations set by management as noted in Argosy success factors.

Alumni Advisor| 03/2010 – 10/2010 Enrollment Advisor| 10/2007 – 03/2010Facilities Coordinator| 02/2004 – 10/2007Student Resource Coordinator| 01/2001 – 02/2004