Michael Snider Email & Phone Number

• Client Satisfaction: overwhelmingly exceeded expectations of clients and built life-long customers through dedicated, personalized service. Event survey satisfaction consistently awarded a nine or ten, while achieving an average of 120% budgeted food and beverage revenue and average daily rate, often securing 180% to 200% on key accounts.• Responsibility: trained on Marriott software systems in record time and was assigned clients, as well as all in-house event responsibilities, the second month after being hired. Quickly progressed to overseeing up to eight groups a month.• Luxury Standardization + Recognition: studied and implemented all service expectations for Forbes evaluation, assisted in training fellow colleagues, and was a key member in maintaining a 5-Star rating.• Inter-Departmental Relations: built strong rapport and trust with all hotel departments to ensure seamless guest experience, overall effectiveness, and efficiency of workflow.• Company Growth: promoted constantly during tenure from Spa Associate to Meetings and Special Events Coordinator to Manager and to Senior Manager.

New York, New York, United States

• Systems + Strategy Overhaul: on boarded Salesforce, streamlined individual giving program, implemented weekly executive team and development team meetings, advised on re-branding and new website launch, hired key development staff, built advisory board, created ambassador program, and launched corporate and grants fundraising for organization.• Event Expansion: elevated small donor events to larger scale ticketed events.

New York, New York, United States

• Event Logistics Mastery: directed and lead logistics for all large-scale events, including sponsor activations, permit acquisitions, production builds, tent rental & instillation, artist instillations, musical entertainment with A/V requirements, run of show, tech rehearsal, production company supervision, red-carpet, attendee software, luxury auction lot procurement & sales strategy, volunteer & staff management, committee engagement, etc.• Celebrity Procurement + Stewardship: spearheaded strategy and commitment efforts for event honorees, performers, attendees, hosts, and VIP notables, with creative inclusions and use of personal connections. Remained as primary point of contact for organization leading up to and following events. • Consistent Fiscal Success: exceeded FY17 departmental revenue goal by an excess of $120,000, led the organization to a $250,000 surplus for FY18, and finished FY19 with a development team revenue total of $4.7M+.• Corporate Strategy + Relationship Management: devised, implemented, lead, and tracked robust relationship management and success of portfolio of corporate partners. Served as relationship manager for over half of all relations, resulting $2M+ corporate gifts. • Team Leader: recognized by leadership and team as Deputy Chief Development Officer; drove team to success and mentored direct reports.

New York, New York, United States

• Program Launch: built the partner outreach program from the ground up. Delivered 20+ targeted events. Forged partnerships with various non-profits and brand partners to help facilitate awareness around new programs.• Creative Leadership: developed innovative ways to connect experts with audiences in various locations to help drive enrollment with various target markets. Achieved an 85% engagement rate online; 75% attendance rate physically.• Vendor + Partnership Management: produced quality events – often requiring barter and trade agreements or complex negotiations – to deliver events on a limited budget.

New York, New York, United States

• Program Creation + Growth: oversaw a 165% increase in the company’s yearly tours in year one. Planned, programed, and developed all details for each tour, including contract negotiations with domestic and international entities.• Marketing Collateral: branded and launched a marketing campaign to enhance programs’ visibility to attract new clientele. Included leading the redesign of identity, collateral, and website. Resulted in 400% increase in new client registration.• Partnership Development: fostered relationships with regional travel partners and forged new partnerships with global companies such as Marriott and The Four Seasons.• Leadership + Client Retention: personally hosted an average of six tours each year; programs continually received highest levels of customer feedback citing my leadership, design, and style as the reason.

New York, New York, United States

• Connector: facilitated countless introductions of executives from Chevron, GE, JP Morgan, Bank of America, Citi Group, Cardinal Health, Coca Cola, PepsiCo, Met Life, Delta, et. al to fellow business leaders and government officials world-wide.• Branded Corporate Programming: solicited corporate members to support specific events that aligned to their business goals, while maintaining the integrity of Asia Society and the sponsoring company.• Program Management: coordinated with ten global centers to standardize corporate membership benefit packages and policies. Resulted in greater geographic ties with the FORTUNE 100; achieving a 75% higher annual retention rate.

New York, New York, United States

• Innovation: pioneered the Opera Odyssey Cruise, a new fundraising opportunity grossing $360,000 in its first iteration.• Relationship Management: built multi-vendor travel packages, which positioned the Guild as a premier travel entity, while preserving its brand and level of excellence expected by patrons, clients, and partners.• Budget Management: forecasted and reconciled departmental P&L; achieved balance or surplus 100% of the time.• Company Growth: promoted constantly during tenure from Associate to Assistant to Coordinator.

Bachelor Of Music, Vocal Performance

Education record