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Vikram Singh is listed as Senior Marketing Support Specialist at Ansira, a company with 782 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Vikram Singh.
Vikram Singh previously worked as Quality Supervisor at In Technologies Pvt Ltd and Quality Consultant at Mattsenkumar Llc. Vikram Singh holds Be, Electronics And Communication Engineering from Institution Of Engineers Of India (Iei), Kolkata.
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Resourceful and industrious executive with excellent communication and customer service skills with a broad range of expertise in product & service sale, support, subscription renewal & collection, deed in lieu's, inbound/outbound calls, email and quality assurance gained primarily via excellent service in BPO industry.
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A career timeline built from the work history available for this profile.
Noida, Uttar Pradesh, India
Monitoring help desk system for new tickets and respond to them in a timely fashion. Answering phone calls routed to help desk. Monitoring and answering questions via online chat. Analyzing log files and client data to identify whether an issue was caused by the client or by the software. Interacting via phone, video conferencing, screen shares.
Gurugram, Haryana, India
Facilitated the transition of trainees from training to the production environment.Led multiple projects, including new product training and audit result projects.Coordinated with product experts, auditors, team leads, and managers to come up with appropriate training.Created reference material for agents on product knowledge and CRM.Conducted the training.
India
Audited Rogers (Canada)Tech Support calls for TV and Internet issues.Shared feedback with agents.Executed calibration session with client and managers.Maintained Audit Report.
India
(Acronis, US Process)Provided application and tech support to client on how to use Acronis application to back up and restore data in physical,virtual & cloud environmentTrained clients through a remote session on a live backup and restore projects.Provided efficient support across all the LOB’s Email, Chat and Phone Support.Executed Backup software.
India
Provided functional and technical support. Troubleshoot and diagnosed hardware & software issues. Recommended hardware and software solution and upgrades using established procurement processes. Expertly helped customers installing, configuring and troubleshooting PCs and related hardware on all OS platforms. Resolved windows, virus and browser issues.
India
Initial Setup / Configured wired and wireless router with cable or DSL internet servicesInitial Setup / Configured wireless print server, network adapter, camera and gaming adapter. Provided resolution for the password related issues. Connected multiple access points.Renewed support subscription through follow up phone calls and email.Effective use of.
Noida, Uttar Pradesh, India
Monitored Complaint Resolution Cell. Performed various tasks like DTH trouble shooting, Set top box maintenance, VC paring.Part of Dealer Distributor Management, solved queries related to payments, activation and orders.Report Management.Conducted training session for dealers on product knowledge, web login portal and digital payment options.
Other employees you can reach at ansira.com. View company contacts for 782 employees →
Sneha Patil
Colleague at Ansira
Pune, Maharashtra, India, India
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BM
Bridget Miller
Colleague at Ansira
Hiawatha, Iowa, United States, United States
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PS
Pranay Singhal
Colleague at Ansira
Delhi, India, India
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EN
Elizabeth Nelligan
Colleague at Ansira
Phoenix, Arizona, United States, United States
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TN
Tyler Niermann
Colleague at Ansira
Greater St. Louis, United States, United States
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DV
Diana Valcarcel
Colleague at Ansira
Colombia, Colombia
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NE
Nicki Ely
Colleague at Ansira
Cleveland, Ohio, United States, United States
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PP
Prajakta Pardeshi
Colleague at Ansira
Pune, Maharashtra, India, India
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VH
Vincent Holmen
Colleague at Ansira
Seattle, Washington, United States, United States
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BW
Brad Wuggazer
Colleague at Ansira
High Ridge, Missouri, United States, United States
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Quick answers generated from the profile data available on this page.
Vikram Singh works for Ansira.
Vikram Singh is listed as Senior Marketing Support Specialist at Ansira.
Vikram Singh is based in Noida, Uttar Pradesh, India while working with Ansira.
Vikram Singh has worked for Ansira, In Technologies Pvt Ltd, Mattsenkumar Llc, Arvato India, and Dell Technologies.
Vikram Singh's colleagues at Ansira include Sneha Patil, Bridget Miller, Pranay Singhal, Elizabeth Nelligan, and Tyler Niermann.
You can use AeroLeads to view verified contact signals for Vikram Singh at Ansira, including work email, phone, and LinkedIn data when available.
Vikram Singh holds Be, Electronics And Communication Engineering from Institution Of Engineers Of India (Iei), Kolkata.
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