Michael Sobczyk Email & Phone Number

Drive team results and behaviors to optimize earnings for Verizon and its shareholders. Ensure inventory is correct and handled in a timely manner. Coach my team to drive results through formal and informal one on ones. Align store with Verizon standards on cleanliness, merchandising, overall performance.

Maintained customer experience while exceeding performance in sales, to align with company expectations for the business.

Management: Led a team of nine banking professionals in successfully achieving bank and corporate objectives in relation to sales, services and daily operations. Managed a portfolio of over $57million in deposit balances. Facilitated Arizona and Tempe-Mesa market level conference calls with other banking center managers on behalf of senior leadership to educate and promote growth opportunities through new sales tactics and improved banking center sales protocols. Managed a market of over 168 people, when senior leadership was out, and effectively drove results in their absence.Sales: During the six months as Manager, increased portfolio of banking center deposit balance by over $3million. Elevated the banking center to a top 3 ranking in balanced overall performance for the state of Arizona. Achieved 100% or greater in all monthly sales categories, which included checking, savings, credit card and loan acquisition goals. This was achieved by effectively leading the sales team by leveraging their strenths, and driving consistent sales behaviors through accountability. Developed, implemented and promoted new sales tactics and techniques within the banking center and with other banking center managers. Operations: Managed daily operational processes and procedures to assure compliance with all Federal, State and Company regulations/guidelines. Oversaw assistant manager and operation specialist activities related to the accurate completion and submission of wires, foreign currency orders, and night depository retrieval process was completed correctly, and that all promotional materials were up to date in relation to specific market needs.