● Maintaining and grow the unsecured loan portfolio which is comprising of Renovation Loan & Education Loan, in order to achieve monthly / annual sales target assigned by the management.● Maintaining good relationship with existing contract parties and, also develop new relationships withother interior design firms & education institutions. ● Collaborating with other business departments / Branch officers for the opportunity to cross-sellRenovation Loan and other relevant retail banking products. ● Provide day-to-day customers’ service and update product information to Borrowers and other relevant parties. This also includes giving sales - features and marketing campaigns launched by the Product Manager.● Adhere to the Bank’s “commitment” to process loan applications within a reasonable time frame toachieve customer’s satisfaction. This also includes providing advice to Borrowers for their preparation of loan applications and supporting documents● Strictly adhere to internal and external regulations, the Bank’s risk appetite and also strictly adhere tothe protocols to protect customers’ personal data privacy.● Main point of contact via phone calls and emails between customers, clients, branch officers & approver

Finance business acquisition⦁ Achieve business targets set out by management. ⦁ Develop strong and continuous relationship with MB dealership/Car Dealers/Upper Structure Suppliers & salespersons to acquire finance referral business⦁ Interact and communicate finance packages and details to salespersons and direct customers⦁ Support and participate in new financial product discussion, process planning and execution⦁ Liaise with internal and external customers to manage the timely execution of credit approvals and conversion of approved loan applications. ⦁ Gather accurate market intelligence from industry personnel. ⦁ Assist to ensure successful conversions in any marketing campaigns and/or customer retention programs. Marketing and Communications⦁ Support the planning, development and execution of marketing campaigns and events to achieve brand awareness and sales targets.