● Managed tech development of bespoke broker portal, digital application form, and internal originations platform (specifically for asset finance)● Collaborated with Australian business brokers through extensive interviews and efficient resource allocation to spearhead the development of a cutting-edge broker portal.● Despite operating within tight budget constraints, successfully delivered a portal offering enhanced features such as real-time application status updates (via text and email), comprehensive visibility into contract arrears and balances (with self-service capabilities) and pioneered an industry-first 'interactive rate card,' replacing conventional PDF formats.● Acted as a pivotal intermediary bridging the gap between internal operations teams (including sales support, credit, documents, settlements, and BDMs) and software developers to orchestrate the creation of a middle office platform. This platform became the nucleus of our origination processes, seamlessly guiding applications from inception to settlement. ● Implemented strategic integrations to automate and optimise select processes while ensuring direct integration with the broker portal. Additionally, oversaw the development of Business Intelligence (BI) dashboards utilising data payloads from the middle office platform to effectively manage overall operations.● Collaborated closely with the General Manager of Thornmoney and the Head of Credit to strategically design the commercial framework for the product matrix. Leveraged comprehensive analysis I conducted on a previous asset finance loan portfolio to identify primary risk factors. This analysis served as the foundation for constructing distinct branches within the product matrices, encompassing pricing structures and essential credit enhancement strategies.

● Direct Report to GM of Business Finance Division as well as Chief Strategy and Transformation Officer● Strategic role in setting and implementing group strategy and business plans across individual business lines● Established the commercial ‘link’ between the data team and the business finance team leaders so that there was a data-driven approach to product establishment and growth● Built financial forecast models to project future performance of the business’s funding structure. This was used to negotiate with external funding stakeholders throughout the COVID-19 pandemic and during market re-entry with a new product suite● Created product proposal and go-to-market decks for newly launched product lines throughout the group’s transformation phase. Managed and drove the end-to-end process from extensive data and competitor analysis to presentation pack● Drove the analytical component of various due-diligence acquisition projects

● Direct Report to CFO● Led projection, pricing, budgeting, and commercial negotiation decisions● Built the first in-house projection model for forecasting business performance with high accuracy and sophistication, which was used to steer company direction● Established the company's first comprehensive budgeting process, identifying multiple inefficiencies and reducing planned expenditure● Built the first comprehensive liquidity projection and management tool for negotiating with trade suppliers and shifting business● Single point of contact for Executive Team and Directors for all operational, sales, and IT-related projects/commercial decisions

● Led strategic development and execution team, conducting complex commercial analytics● Designed and developed sophisticated financial models and presented results to Executive level and Board● Project lead in designing and constructing a commercial viability assessment for Health Fund-owned Clinics, personally presenting results and recommendations to the Business Development Committee● Involved in Group strategic model construction, assessment, and forecasting● Core component of yearly rate review and reform analysis/implementation project teams

● Seek approval and authorization for payment processing outside client arrangements● Repair and process client payments for the Bank's clients● Refer to Relationship Manager for credit decisions in out of funds situations detected by the system across all electronic banking channels● Review and action files held due to new user or suspected fraud or waiting approval if debit account is entered incorrectly on the profile● Refer to branches or Relationship Executives where necessary to have stops/holds relaxed or removed