Michael Stegemann Email & Phone Number

Pocahontas, Iowa, United States

Armonk, New York, United States & London, England, United Kingdom

Deliver end-to-end worldwide management of Global Technology Services (GTS), for of the Thomson Reuters and Refinitiv accounts, $85M annual revenue providing global support in 87 countries for Digital Workplace and internal Network. Transformed challenged account by increasing SLA attainment from 80% to over 99% and implementing service improvement plan for digital workplace services. Grew account revenue base supporting client during significant change as they carved out and sold off their largest unit (F&R), splitting into 2 firms, Refinitiv and Thomson Reuters. Managed contract negotiations, signing both firms. in 2018 and 2019. Secured contract extension of network scope post divestiture, a $25M opportunity through improved account relationship.

Armonk, New York, United States

Accountable for 15 to 20 key accounts ranging from $5M to $200M annually. Ensured end-to-end delivery within the Communications, Media/Entertainment, and Energy/Utilities business for IBM NA Global Technology Services. Led global workforce of 3.5K practitioners within matrixed organization. Achieved 99% SLA attainment, orchestrating a dedicated program with respective account delivery teams with maniacal focus on metrics.

Armonk, New York, United States

Managed $6B in annual spend with P&L oversight. Focused on execution and implementation of the resource deployment strategy, business process optimization, and automation plays. Responsible for weekly, monthly, and quarterly consolidation, including monthly forecast and close, plan and budget, and balance sheet. Generated over 1 point of gross profit margin ($100M) by streamlining processes to measure and track spend and better inform decision making.

Melbourne, Victoria, Australia

Executive position responsible for the financial aspects of the Australia / New Zealand Global Technology Services business valued at $1B annual revenue. Managed 45 direct reports in Australia and New Zealand, with another 50 financial professionals in Kuala Lumpur and Bangalore Global Centers. Member of GTS ANZ executive team, involved in all aspects of operating the business. Turned-around profitability from challenged region (1%-2% GPM) by leading turnaround of key accounts.

Minneapolis, Minnesota, United States

Accountable for forecasting, measurements, and planning for a $1.4B Services business. Managed team of 60 Financial Analysts (40 direct & 20 indirects) in the COE. Played key role in determining business unit strategy. Increased pre-tax income (PTI) from a negative $235M in 2007 to positive $201M in 2011, an increase of $436M through a detailed set of improvement actions and a strenuous cadence process. Led the financial Integration of the Wilshire acquisition into IBM. Established the Mortgage processing business, meeting government and corporate regulations for complex financial structure.

Minneapolis, Minnesota, United States

Somers, New York, United States

Phoenix, Arizona, United States

Somers, New York, United States & St. Louis, Missouri, United States