Michael Stepp Email & Phone Number

Louisville, Kentucky, United States

Louisville, Ky

Responsible for ensuring the water quality in the distribution system meets and/or exceedscustomer expectations, LWC standards and regulatory compliance requirements.Executed activities associated with distribution water quality including, disinfectant residualmanagement; distribution treatment system operation; and cross-connection control to assureU.S. EPA Regulatory and Kentucky Division of Water requirements, including Revised TotalColiform Rule (RTCR) compliance.Executed distribution treatment system activities including, water quality monitoringcompliance, quality control, chemical transfer, and general maintenance of system to assurewater quality results are achieved.Responded to customers' water quality complaints and making timely follow ups on customerinquiries. Provided information and recommendations to customers/staff relative to their waterquality inquires to ensure customer satisfaction.Performed distribution water quality monitoring activities that include routine and reactivewater quality monitoring (e.g. tanks, corridors, main breaks, boil water advisories, distributioncontamination, etc.)Assisted in the development and implementation of flushing plans based on distributionsystem maps, hydraulic models, and customer needs.

Louisville, Ky

Responsible for operation of large water treatment plant (~180 MGD). This includedbut was not limited to being responsible for water quality monitoring and control,chemical dosages and inventories, hydraulic planning and execution, and directingoperations (in case of emergency notifying supervision).

Oversaw field crews in all areas of distribution field operations. This included watermain installation and repairs, fire hydrant installation, repairs, and maintenance.Ensured OSHA regulations were followed by crew members. Responsible fortimekeeping for crew and that all federal and state workplace regulations werefollowed. Responsible for overseeing all inventory for crews and coordinating withwarehouse to ensure proper inventory control.