Michaël Strahm Email and Phone Number
Over 20 years track record experience in R&D strategic projects management, customer support and after sales services management with a strong background in innovative solutions implementations for numerous industries. Solid change management focus and team management capabilities. Passionate about industry 4.0 solutions, enthusiast and stress lover individual ready for a challenging and heavy workload new experience.
Philips
View- Website:
- philips.com
- Employees:
- 80704
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Service Operation ManagerPhilips Mar 2023 - PresentGland, Vaud, Suisse• Engineers direct management (16 engineers)• Back-office management• Daily direct customer contact on and off site• Support for the sales department• Management and follow-up of KPI• Direct report to Swiss top management -
Installation Process ManagerAscenseurs Schindler Sa (Suisse) May 2019 - Feb 2023Bussigny-Près-Lausanne, Canton De Vaud, Suisse- Projects management (about 120 projects for a total of 5 mio annually)- Techniciens management (8 techniciens)- Daily direct customer contact on and off site- Endorsements sales -
Swiss Army CaptainArmée Suisse Aug 1999 - Mar 2022Suissecompany management (120 mil), repetition course (3 weeks) organization and planification -
Technical Customer Support ManagerSmc Schweiz Ag Nov 2016 - Jan 2019Yverdon• In charge of the Yverdon office with a 3 steps organization process • Managed a team of up to 4 (engineers and administrative)• In charge of the Suisse Romande customer care (10M CHF portfolio)• Annual 500k CHF inside sales target with financial report to top management• Daily direct customer contact on and off site -
Expert Validation EngineerBobst Sa Dec 2010 - Oct 2016Région De Lausanne, Suisse• Product development (soft, hard and controls)• Product validation for new machines (soft, hard and controls)• Test procedures concepts (safety, functionality and performances) for new software • Proof of concept, testing and validation for hardware solutions• Machines (factory acceptance test), onsite commissioning and debugging (2MCHF machines delivered in Brazil, China, USA and Europe) • Commissioning documentation drafting and implementation for training purposes• Projects management• After sales onsite support and optimization• Daily technical customer care (worldwide) -
Senior Technical SupportBobst Sa Feb 2005 - Feb 2011Région De Lausanne, Suisse• Remote technical support (worldwide)• Distance diagnose and debugging of the machines• Machines update and optimization (on and off site) -
Training Support Book WriterBobst Sa Aug 2004 - Jan 2005Région De Lausanne, SuisseDrafting of the class support book “Cours CUBE” – Central Unit Bobst Electronic” still in use -
Field Service TechnicianBobst Sa Jan 2001 - Jan 2005Région De Lausanne, Suisse• Worldwide machines commissioning and debugging • After sales service on and off site• Customer training on and off site • Machines assembly and fine tuning on and off site -
Workflow DesignerHeig-Vd Jul 2010 - Oct 2010Région De Lausanne, SuisseImplementation of workflow in SharePoint, for the HEIG-VD, (diploma work) -
Bachelor Of Science « Informatique De Gestion »Heig-Vd 2006 - Oct 2010Région De Lausanne, Suisse• Degree obtained while working FT• Planning and process optimization• Executive management• Project Management• Database• Applications and IOT• Software architectures -
Filed Service TechnicianBobst North America Jan 2000 - Dec 2000Région De New York City, États-Unis• Machines commissioning• Debugging and aftersales • Documents preparation
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Apprentice AutomaticienBobst Aug 1995 - Aug 1999Région De Lausanne, Suisse
Michaël Strahm Education Details
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Bobst Apprenticeship CenterAutomation -
Secondary SchoolDiplôme De Fin D'Études Obligatoires
Frequently Asked Questions about Michaël Strahm
What company does Michaël Strahm work for?
Michaël Strahm works for Philips
What is Michaël Strahm's role at the current company?
Michaël Strahm's current role is Executive MBA, People management, solution seeker..
What schools did Michaël Strahm attend?
Michaël Strahm attended Hec Lausanne - La Faculté Des Hautes Etudes Commerciales De L'université De Lausanne, Sda Bocconi, Heig-Vd, Bobst Apprenticeship Center, Secondary School.
Who are Michaël Strahm's colleagues?
Michaël Strahm's colleagues are Cindy Trexler, Netanel Krotovich, Arno Visser, Margherita E. Genet, Stephen Ma, Katarzyna Strojek-Barwaśna, Sony B.
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Michael Strahm
Neuchâtel, Switzerland
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