Partner And Business Development Executive
CurrentPromoted from Senior Account Manager in February 2021Transitioned from Project Manager to Account Manager in January 2019• Spearheaded the development and execution of ICP’s business development strategy.• Oversaw a team of Account Managers responsible for new business sales and growth, customer satisfaction, and customizable deliverables in order to grow the business by over 20% annually.• Identified and cultivated key strategic partnerships with IT industry leaders, leading to new distribution channels and revenue streams. • Designed and implemented partnership programs that exceeded partner expectations, increasing partner engagement and revenue for both parties. • Conducted market research and competitor analysis to stay ahead of industry trends and identify growth opportunities. • Collaborated cross-departmental synergy between Senior Leadership, Marketing, Business Strategy & Operations, Business Development, Supply Chain, Product, and Customer Support, to achieve common goals and deliver seamless customer experiences.• Developed and implemented new and existing employee training programs centralized around customer expectations and requirements; including certifications and expertise in new technology advancements.• Managed IT development and distribution projects for government agencies across NYC (Mayoral, Education and Public Safety).• Constructed and optimized workflow and process building in order to maximize efficiency and minimize time for each project.
