Michael Sutcliffe

Michael Sutcliffe Email and Phone Number

Senior Director of Sales and Marketing @ Discovery Senior Living
New York, NY, US
Michael Sutcliffe's Location
New York, New York, United States, United States
Michael Sutcliffe's Contact Details
About Michael Sutcliffe

As a Sales Director at Watermark Retirement Communities, I leverage my 12+ years of experience and passion for serving older adults to achieve and exceed occupancy goals and provide exceptional service to prospective and current residents. I develop and execute a strategic approach for generating new leads, maintaining existing lead sources, and closing sales, using my strong communication, people, and digital marketing skills. I also collaborate with team members and departments to provide thoughtful and individualized accommodations for new and prospective residents, creating a welcoming and engaging community atmosphere.

Michael Sutcliffe's Current Company Details
Discovery Senior Living

Discovery Senior Living

View
Senior Director of Sales and Marketing
New York, NY, US
Employees:
1634
Michael Sutcliffe Work Experience Details
  • Discovery Senior Living
    Senior Director Of Sales And Marketing
    Discovery Senior Living
    New York, Ny, Us
  • Discovery Senior Living
    Sales And Marketing Director
    Discovery Senior Living Aug 2024 - Present
    Brooklyn Heights
  • Watermark Retirement Communities
    Sales Director
    Watermark Retirement Communities Oct 2021 - Sep 2024
    Brooklyn, New York, United States
    Responsible for developing and executing a strategic approach for generating new leads, as well as nurturing previously existing leads and their sources, while achieving maximum monthly move in goals and quarterly occupancy goalsSchedule and conduct engaging and knowledgeable community tours, leveraging a community- wide marketing plan that involves multiple departmentsEngage prospective residents through strong communication, storytelling, & people skills, an in- depth… Show more Responsible for developing and executing a strategic approach for generating new leads, as well as nurturing previously existing leads and their sources, while achieving maximum monthly move in goals and quarterly occupancy goalsSchedule and conduct engaging and knowledgeable community tours, leveraging a community- wide marketing plan that involves multiple departmentsEngage prospective residents through strong communication, storytelling, & people skills, an in- depth understanding of the community's offering, and extensive knowledge of the industry landscapeProactively identify creative tactics and opportunities to convert leads to move-ins, collaborating with team members & departments to provide thoughtful, individualized accommodations for new and prospective residentsFacilitate weekly meeting with real estate investors and corporate regional directors to provide an accurate picture of the current market landscape, anticipated monthly occupancy, sales strategy and review of sales activityServe as an expert internal resource on sales process, strategy and protocols. Involved in recruiting, hiring, training, coaching, day-to-day management and mentoring of a sales team of 5 across director, coordinator and associate levelsOrganize strategic on-site events to promote, reinforce, and foster the community's brand reputation, continuously developing and utilizing relationships with local organizations & community members Show less
  • Flushing House
    Marketing Director
    Flushing House Sep 2020 - Oct 2021
    Queens, New York, United States
    • Achieved and maintained over 97% community occupancy throughout duration of 11-year tenure• Developed and implemented all marketing plans—including public relations, advertising, and strategic promotions—with a $100K annual budget and a team of four contributors• Nurtured lead sources (legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance… Show more • Achieved and maintained over 97% community occupancy throughout duration of 11-year tenure• Developed and implemented all marketing plans—including public relations, advertising, and strategic promotions—with a $100K annual budget and a team of four contributors• Nurtured lead sources (legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts), organizing strategic marketing events both virtually and on site• Reinforced the community’s brand reputation to achieve maximum occupancy goals, reaching and exceeding monthly quotas• Utilized sales processes and systems for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals• Negotiated with media partners to guarantee advantageous contracts• Trained team members and ensured their success in closing sales, marketing practices, and company tools and programs Show less
  • Flushing House
    Marketing And Sales Manager
    Flushing House Oct 2015 - Sep 2020
    Flushing, New York
    • Coordinated annual print and digital advertising campaigns—including rate negotiations, contract reviews, and copy development• Edited, updated, and monitored website activity and analytics, employing tactics to improve SEO • Optimized landing pages, banners, copy and all web-based elements to increase conversions and engagement• Organized and directed all inbound inquiries from various online channels and referral sources amongst relevant department members
  • Flushing House
    Marketing Assistant
    Flushing House May 2011 - Oct 2015
    Flushing, Ny
    • Supported the leadership team and marketing department by developing strategies, coordinating project activities, and participating in research efforts• Served as Editor of promotional Community Newsletter (circulation of 1,500) and company blog • Originated and managed community social media channels• Composed, proofread, and edited memos, letters, e-mails, press releases and advertorials • Planned and coordinated special projects and events, including team building meetings… Show more • Supported the leadership team and marketing department by developing strategies, coordinating project activities, and participating in research efforts• Served as Editor of promotional Community Newsletter (circulation of 1,500) and company blog • Originated and managed community social media channels• Composed, proofread, and edited memos, letters, e-mails, press releases and advertorials • Planned and coordinated special projects and events, including team building meetings and fundraising events Show less
  • Yigal Azrouel, Inc.
    Shipping Manager
    Yigal Azrouel, Inc. May 2010 - Sep 2010
    New York, Ny
    Managed shipping, allocation and inventory duties for a fashion designer, including:• Working with the production department regarding fabric orders and finished garments• Allocating orders according to stores located domestically and internationally• Packaging complete orders before deadline• Training new employees entering the shipping department

Michael Sutcliffe Skills

Social Media Email Marketing Integrated Marketing Google Analytics Microsoft Office Marketing Social Media Marketing Microsoft Excel Sales Google Adwords Web Analytics Marketing Strategy Search Engine Optimization Brand Management Digital Marketing Online Marketing Wordpress Phone Skills Management Strategy Development Social Networking Online Advertising Direct Mail Excel Research Promotions E Newsletter E Newsletter Design Typing 70 Wpm E Newsletter Facebook Social Media Optimization Social Media Blogging Direct Sales Sales Management Business Development Advertising Event Planning Public Relations Customer Service Microsoft Word Blogging Microsoft Powerpoint Public Speaking Leadership Writing Newsletters Press Releases Drafting Press Releases Event Management Marketing Management Customer Relationship Management Strategic Planning Digital Media Market Research Salesforce.com Adobe Photoshop Twitter Lead Generation Gatekeeper Marketing Analytics

Michael Sutcliffe Education Details

Frequently Asked Questions about Michael Sutcliffe

What company does Michael Sutcliffe work for?

Michael Sutcliffe works for Discovery Senior Living

What is Michael Sutcliffe's role at the current company?

Michael Sutcliffe's current role is Senior Director of Sales and Marketing.

What is Michael Sutcliffe's email address?

Michael Sutcliffe's email address is ms****@****use.com

What schools did Michael Sutcliffe attend?

Michael Sutcliffe attended Pace University - Lubin School Of Business.

What are some of Michael Sutcliffe's interests?

Michael Sutcliffe has interest in Social Services.

What skills is Michael Sutcliffe known for?

Michael Sutcliffe has skills like Social Media, Email Marketing, Integrated Marketing, Google Analytics, Microsoft Office, Marketing, Social Media Marketing, Microsoft Excel, Sales, Google Adwords, Web Analytics, Marketing Strategy.

Who are Michael Sutcliffe's colleagues?

Michael Sutcliffe's colleagues are Nandana Asok, Addiel Fonseca Pérez, Vicky Colson, Kayla Rodriguez, Autumn Sharpe, Christina Cotton, Rn, Valencia Augustes.

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