Michael Swann Email & Phone Number

Plano, Tx

Texas , Arizona, Alabama

Partnership with Bankers Life Medicare health plans and PDP

Texas, Arizona, Alabama

Dfw, Tx

Responsible for all phases of the operation:staffing, scheduling, growth, profitability, team-development, customer issues, inventory control, outside purchasing, employee evaluations, sales goals, banking/deposits, small group presentation (5-30 people), financials/operating statements. Revitalized last location (Garland Rd) from YTD net loss in excess of $90,000 to net incomeof over $140,000 in a three-year period. Personal sales of over $1 million per year; $3 million for location. Management of all Customer Survey responses with a better than “World Class” locationrating of 88% likely to recommend. Applied the 5S concepts to create optimally efficient work environment, reduce waste,and eliminate non-value-added actions. Assumed all responsibilities for running a successful location within the largestindependent tire dealer in the U.S. Knowledgeable in physical and computer-based inventory methodology for efficientlyreceiving, storing, and selling. Responsible for all monies and bank deposits. Responsible for setting sales and unit goals; achieving them through employees. Handled special orders. Attended ongoing training to maintain knowledge of precise policies and procedures; trainand hold staff accountable for same. Responsible for scheduling for customer demand (average payroll of $28,000/month). Group training 10-50 participants for corporate initiatives. Maintained central calendar; prepare calendar updates for staff meetings. Cultivated and maintained working relationships with regional and corporate staff, storeemployees, and vendors. Quality, Safety, Delivery, and Costs.

Certified Manager

Industry expertise through Manufacturer Support. 30 years personal development and training through ongoing courses and experience.

Aeronautical Engineering

Education record

Education record