Michael Jost Email & Phone Number

Akron, Ohio, United States

I monitor, detect, and respond to cyber threats using a suite of advanced tools. Microsoft Defender 365 provides endpoint protection and threat detection across devices, while Microsoft Azure ensures cloud security and compliance. I use Splunk as the Security Information and Event Management (SIEM) system to aggregate and analyze log data for suspicious.

Columbus, Ohio Metropolitan Area

Acts as Senior Counterintelligence (CI) Sergeant and Platoon Sergeant for a Military Intelligence Company.CI Probationary Agent Program ManagerProvides over a decade of Intelligence experience, cross-trained in multiple intelligence disciplines including CI, Human Intelligence, Signals Intelligence, and All Source Intelligence.

Ravenna, Ohio, United States

• Respond to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
• Enter service tickets into incident tracking system to facilitate faster problem identification and resolution.
• Attend weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
• Answer user product attribute and usage questions to promote satisfactory product ownership experience.
• Diagnose and resolve user system functionality issues to enable completion of desired operations.Identify system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks.

Ravenna, Ohio, United States

• Well versed in the Laws and Procedures of the Veterans Administration. Adept at filing proper claims with qualifying evidence on behalf of veterans. Great communication skills identifying options of benefits to.
• Responsible for taking claims, starting new claims, and following through with claims until the veteran is satisfied with the outcome.
• Acted as a valuable source of information for veterans and their families
• Assisted in updating database of information in regard to local, state, and federal benefits, laws, and services.

Akron, Ohio, United States

• In charge of day-to-day Operations of a retail store, while improving compliance and customer satisfaction. Routinely develop work schedules, interview, and hire employees.
• Increased Compliance over 40% through a combination of organization and retraining of employees. Resulting in more positive interactions with customers and the ATF.
• Increased business metrics above company average, resulting in improved morale, increased sales, and increased notoriety throughout the company.

• Counterintelligence Special Agent, 10 Special Forces Group (Airborne), Fort Carson, CO (2018 – Present)Progressed in responsibility while conducting investigations on national security crimes using special.
• Managed an eight-person team covering 1/3 of a country responsible for ~500 U.S. team members. Resulting in the increased efficiency in areas of security and job management.
• Assembled and led a team of 10 required to interview and background check 300+ people working with the U.S.; designed and wrote an SOP; implemented the workflow and requirements; and reviewed end results. Resulting in.
• Chosen over seven colleagues to be responsible for the safety and security of an entire Army unit while deployed in Afghanistan. Resulted in zero friendly casualties over a 7 month period, something that could not have.
• Chosen to attend Advanced Leader’s Course a year early because of demonstrated leadership potential. Resulting in graduating within the top 20% of the class and immediate promotion.
• Briefed safety and security measures, detection, and reporting of possible crimes through a comprehensive Threat Awareness and Reporting Program to over 2000 Soldiers.

Fort Bragg, NC

• Cryptologic Linguist, 3d Special Forces Group (Airborne), Fort Bragg, NC (2012 – 2018)Served as a Special Operations Team – Alpha (SOT-A) providing Electronic Warfare/Signals Intelligence (EW/SIGINT) support for 500+.
• Routinely chosen above colleagues to lead trainings and briefings to high level Officers. Resulting in increased rapport with the different commands in the unit.
• Chosen to attend Basic Leader’s Course two years early due to on the job performance. Resulting in graduating in the top 10% of the class.
• Lead a team of 5 across half of the country while deployed in Afghanistan in 2015. Resulting in over 100 missions successfully completed with no casualties and increasing the competency of team through training and.
• Planned and executed multi-unit training resulting in the development of crucial skills across the platform to over 100 Soldiers.
• TS/SCI

Cuyahoga Falls, Ohio, United States

• Hired on to manage a team of up to seven employees at a high-volume wireless communications retail store. As a leader, I continuously trained and mentored staff to ensure consistent achievement of sales goals.
• Increased sales revenue by 34% over a three-month period in a store previously deemed to be a loss.
• Enhanced marketability of the store and company through customer satisfaction and retention strategies.

Bachelor Of Science - Bs, Business Administration And Management, 3.3/4.0

Associate Of Applied Science - Aas, Intelligence Operations Studies, 3.8/4.0

Associate Of Arts - Aa, Arabic Studies, 3.6/4.0