Service Desk Technician - Network Operations
CurrentHelp Desk - Troubleshooting Technical issues over the phone, internet connection issues, cable,dsl,wireless, Voice over IP (Voip)Resdential router configuration, email, macintosh, all versions of windows.Service Desk - Providing assistance to the internal employees of the company, responsible for the hardware of employees, asset tracking/documenting, management of devices through Microsoft Intune.