Passionate and motivated technology lover with almost three years of experience in professional, quality assuring, and technical support for various clients and business organizations, with a direct focus on solutions & educational development for the fast paced technology world we live in today, that highlights the joys of a connective spirited world, moving forward together with change. I feel the most aligned when I am working with clients and brands that fit inside of my mission to see the world move forward as a collective. I use strategic techincal and customer analysis metrics to ensure that engagement and retention levels are fully optimized in relation to the identity of the target consumer through interactive assistance along with educating as well.Areas of Expertise:📱 Client Relationship Management 📱 Software Troubleshooting 📱 Product Development & Analysis📱 Quality Assurance📱 SQL 📱 Client Retention📱 Microsoft Suite📱 HTML & Javascript📱 Software Development-For more information about my work, feel free to reach me directly here:michaelrthibodeaux@att.net