At WIN Home Inspection (Pensacola) we provide professional, one-stop solution home inspection services including full home inspection, pre-listing inspection, Full Home Inspections, Sewer Scope Inspections, Mold Assessments, Wind Mitigation Inspections, 4-Point Insurance Inspections, and more! We also offer flexible online scheduling and deliver an easy-to-read inspection report within 24-hours

◼Responsible for a 40M Opex and Capex budget◼Managed operational activities for a team of 62 FTEs and 6 Prime Contract houses across 3 states ◼Ensured compliance and delivery of service quality goals, resulting in an improvement of 18% (from 68% to 86%)◼Prepared and submitted budgets, progress reports, and cost tracking reports to Senior Management◼Managed budgets on commercial projects, resulting in an improvement from 8% BTA to 3% BTA◼Improved average days to construct a business customer from 46.5 days to 29.5 days (2019)◼Implemented quality control programs, performance metrics, accident reporting processes, incident management, employee and contractor compliance ◼Determined labor requirements for future fiscal years and executed 2 to 5-year plans to increase growth and financial goals for 2,700 commercial and 700 residential builds ◼Organized and prepared contracts and negotiated revisions, changes and additions to contractual agreements with contractors ◼Collaborated with cross-functional teams to improve planning, process effectiveness and efficiency across the organization, resulting in the creation and development of an enterprise wide Center of Excellence for administrative transactions, enabling faster revenue generation, while still completing the admin work in a highly accurate and efficient manner◼Planed, organized, and directed activities concerned with the construction and maintenance of HFC, FTTH, and FTTX for all 6 distinct geographical markets

◼Managed budgets for a 12M commercial business project◼Led a team of 2 Supervisors and 14 FTEs◼Ensured compliance with all Cox Communications Safety reporting and incident management for in-house personnel and contract partners◼Planned, organized, and directed activities concerned with the construction and maintenance of HFC and FTTH networks to service over 1500 commercial business customers

◼Managed operational activities for a team of 13 FTEs ◼Accountable for all construction related activity in the Phoenix Valley, including all residential and commercial work, while ensuring service delivery and maintaining Cox's HFC Network ◼Collaborated with managerial or technical personnel, sales teams and outsourced contractors to resolve organizational problems and assure open communication and executing on the customer experience◼Analyzed issues with employee production problems and provided recommend solutions, such as improving process efficiency or implementing headcount movement plans to achieve financial goals◼Trained 12 workers in construction methods, operation of equipment, safety procedures, and organizational policies◼Initiated 30 personnel actions, 2 promotions, 2 transfers, and 7 new hires