I am an IT service technician working on all things IT, from wiring and networking, to PC setup and configuration.

· Assisted the Project manager in supervising the work of team members and tracking overall work progress.· Prepared and facilitated voice conferences with customers. · Participated in weekly reporting and progress meetings with Operations department.· Updated and distributed spreadsheet reports with project updates and goals.· Coordinated with all relevant departments to ensure timely completion of project for each client.· Identified and worked to remove barriers to… Show more · Assisted the Project manager in supervising the work of team members and tracking overall work progress.· Prepared and facilitated voice conferences with customers. · Participated in weekly reporting and progress meetings with Operations department.· Updated and distributed spreadsheet reports with project updates and goals.· Coordinated with all relevant departments to ensure timely completion of project for each client.· Identified and worked to remove barriers to completion in all areas of the project. Show less

Database management using Excel, Sharepoint, and Access. Light VBA coding.

· Gathered all project information: schedules, data requests, assignments, tasks, and project meetings. · Coordinated directly with Project Managers to acquire, track, and project data. · Maintained document control, database management, project activities and team communication. · Prepared daily and weekly progress reports, as well as real time updates. · Worked with project teams to understand and assist with tracking all work and project assignments.

· Designed Visio site survey drawings referencing photos and Google Maps overviews. · Performed database management using Excel and MS Word. · Coordinated with dispatch supervisors using numerous field teams in the NC & SC markets. · Developed and reviewed project status reports and trackers.