Michael Thomas Email & Phone Number

Yokosuka, Kanagawa, Japan

• Mission support for Department of the Navy in Japan Area of Responsibility (AOR).In the field of Emergency Management and Situation Awareness.
• Monitoring, collection, and distributing of sensitive information utilizing Command, control, communications, computer and intelligence tools (C4I).
• Gathering various situational reports from several installations across Japan compiling and aggregating data to comprise a report to higher authorities.
• Considered the Subject Matter Expert… Show more Mission support for Department of the Navy in Japan Area of Responsibility (AOR).In the field of Emergency Management and Situation Awareness.
• Considered the Subject Matter Expert for reporting policies and guidance for the Japan AOR. Show less

Yokosuka, Kanagawa, Japan

• Mission support for Department of the Navy in Japan Area of Responsibility (AOR).In the field of Emergency Management and Situation Awareness.
• Monitoring, collection, and distributing of sensitive information utilizing Command, control, communications, computer and intelligence tools (C4I).
• Gathering various situational reports from several installations across Japan compiling and aggregating data to comprise a report to higher authorities.
• Considered the Subject Matter Expert… Show more Mission support for Department of the Navy in Japan Area of Responsibility (AOR).In the field of Emergency Management and Situation Awareness.
• Considered the Subject Matter Expert for reporting policies and guidance for the Japan AOR. Show less

Yokosuka, Kanagawa, Japan

• A liaison for the Dept. of the Navy and Japan.
• Planned, created and constructed multi-media publications in the form of print, web, audio, & video production.
• Assisted with community outreach events to strengthen the American-Japan Alliance.
• Developed automated scheduling software to needed to update previous archaic methods.
• Subject matter expert for information systems integration, networking, & maintenance.

Jacksonville, Florida Area

• Responsible for piloting a Virtual Health Care program for the Department of the Navy.
• Maintained asset control over $50k of information systems.
• Deployed Mobile Device Manager (MDM) solution.
• Provided training to medical doctors and their aides.
• Wrote technical guidance on the usage of information systems and the software.
• Configure database management for access into software systems.

Jacksonville, Florida Area

• Daily office automation duties.
• Appointment and Scheduler for a high volume of customers.
• Staff Time-Keeper; responsible for the certification of hours worked by staff members.
• Developed automated scheduling software to aide in tracking metrics requirements of staff members.
• Composite Health Care System (CHCS) administrator and database manager creation of account and roles and the maintenance therein.

Jacksonville, Florida Area

• Information Systems Field Technician. Promoted to Team Lead Supervisor within 3 months of hire.
• Managed and provided leadership a team of 30+ employees.
• Database Administrator; configuring user permissions, roles, and access to system resources utilizing Active Directory LDAP.
• Coordinated with vendors and the procurement team to secure recommendation base computer equipment.
• Interviewed potential candidates for hiring scaling staff to fit IT project… Show more Information Systems Field Technician. Promoted to Team Lead Supervisor within 3 months of hire.
• Interviewed potential candidates for hiring scaling staff to fit IT project requirements.

Hampton, VA

• Jr. PC Lab Technician, maintained, analyzed, troubleshot and repaired computer systems, hardware and computer peripherals. Documented all installs of upgrades, software installation & replaced hardware. Utilized MS AD.
• Field PC Technician, managed and scheduled appointments appropriately. Taught students and faculty general Microsoft applications and other office equipment to maximize understanding and productivity… Show more
• Field PC Technician, managed and scheduled appointments appropriately. Taught students and faculty general Microsoft applications and other office equipment to maximize understanding and productivity of its functions..

Chesapeake, VA

• DUTIES INCLUDED DAILY TASKS OF RECEIVING INCOMING CALLS,VOICE MAILS, & INSTANT POST, RESPONDING TO ALL IN A TIMELY AND PROFESSIONAL FASHION.
• INVESTIGATING VARIOUS SCENARIOS IN WHICH AUTO ACCIDENTS HAPPENED AND DETERMINED LIABILITY OF THE SITUATION.
• OFFERED PRODUCTS AND SERVICES THAT HELP SECURE THE FINANCIAL FUTURE OF THE MEMBER.
• WRITTEN OVER 1,000 CORRESPONDENCE LETTERS TO BE SENT OUT VIA REGULAR/CERTIFIED MAIL.
• FILED AND MAINTAINED ELECTRONIC DATABASES
• RESPONSIBLE FOR… Show more

Leadership Role: Instructed, trained, & managed a small group of personnel. Responsible for Secret Publications management. Maintained sensitive databases. Analyzed information and distributed to proper resources. Made direct decision daily that impacted the command as whole using various calculations and procedures.

Master'S Degree, Cyber Security Management, 3.8

Bachelor Of Science (B.S.), Cloud Computing & Virtualization, 3.25 Gpa

Activities and Societies: Student Veterans Association

Bachelor Of Science (Bs), Information Technology Management

Activities and Societies: Student Veterans of America