Michael Thompson Email and Phone Number

* Created and sustained an online retail business while also being a stay at home dad* Maintained 100% customer satisfaction since inception of business on all sales channels including business website, ebay, ArtFire Marketplace, and craft shows* Directly responsible for all aspects of business including marketing, sales, website development, customer service and accounting* Recognized as an eBay Preferred Seller and Power Seller

Responsible for advertising and marketing, promotions, payroll, customer service, and management of staff.

• Served as Acting Marketing Director for 8 months after transition of mall ownership and through the first half of a $70 million renovation of a 1.8 million square foot super-regional mall• Supervised all marketing activity in an effort to drive traffic to the center, and created on-site events to convert traffic into merchant sales, thereby increasing profit for the property• Strengthened community relationships by becoming and participating as a Board Member for the Chamber of Commerce for The City of Forest Park• Coordinator for community sponsorships such as Concert on the Green, Tall Stacks and Habitat for Humanity• Hand picked by corporate executives to assist with the grand opening of St. Louis Mills in November of 2003 by managing special events and grand opening promotions, supervising marketing and customer service staff, and acting as liaison between corporate executives and VIPs• During the 2002 Holiday Season, increased Santa photo sales by 5.5% over the previous year• Supervised maintenance workers and security officers during set-up and execution of special events• Implemented all exterior and interior mall signage programs including directional, informational and promotional• Responsible for tracking all merchant marketing programs to ensure compliance with lease required advertising• Chosen to represent organization at Annual Manager’s Meeting• Assisted Corporate Marketing and the Assistant Vice President of Marketing with all aspects of the planning and implementation of a $2 million marketing budget for the grand opening of the redeveloped mall, including revising budgets, timelines, creation of manuals, marketing forms, newsletters, special event planning, merchant meetings, hiring of personnel and equipment requirements• Successfully planned, set-up, and executed over 75 special events and promotions over a 14 month period

• Responsible for all aspects of North American trade show participation for international company, including detailed budget preparation, booth layout and design, logistics, market selection, personnel scheduling and general administration• Acted as marketing and sales representative during major trade shows, including heavy in-person interaction with current and potential customers• Provided primary administrative support for company Managing Director, Vice President, and National Sales Manager during major company expansion from 1998-2000. Company annual sales during this time grew from 12 million-25 million• Instituted and edited bi-weekly corporate newsletter during first year of publication• Prepared multimedia presentations for international clients, including DaimlerChysler, Volvo and Renault• Coordinated presentation creation with German sister company • Acted as North American lead contact for incoming sales inquiries • Assisted in the creation of company’s aftermarket program• Left South Carolina due to family relocation

• Provided administrative assistance for Area Sales and Operations Managers• Served as liaison between Area Sales Manager and 52 Branch Managers• Coordinated pilot programs within the Southeast Region• Assisted with material distribution, implementation and tracking of sales initiatives• Maintained confidential personnel records• Compiled data for month-end summaries

• Coordinated communications between staff and subordinate offices• Represented military units at special functions and ceremonies • Automated requisition system for the organization• Carried out various human resources functions, including maintenance of over 250 confidential files, preparation of over 400 employee evaluation reports, evaluation tracking, and information transfer• Supervised 2-5 subordinate administrative assistants• Received, calculated and transmitted pass/fail status of over fifteen thousand personnel annually after completion of initial training• Created charts, graphs, and slides for PowerPoint presentations• Hand picked by command for special assignments and duties• Recipient of numerous awards and citations including:Joint Service Achievement MedalArmy Commendation Medals (2)Army Achievement Medal (3)Good Conduct MedalNational Defense Service MedalSouthwest Asia Service MedalNon-Commissioned Officers Professional Development RibbonArmy Service RibbonArmy Overseas Service RibbonNumerous Certificates of Achievements and Appreciation

* Provided one-on-one direct supervision with developmentally disabled adult male in a public job program* Mentored and provided positive guidance and direction in all aspects of working in the public sector* Kept detailed logs and progress reports* Left position to join military

* Provided support and training, including but not limited to, emotional support, physical support and monitoring, and development of life skills through training programs, all leading to increased independence and participation in community life for persons with developmental disabilities and/or other related disorders* Kept detailed logs and state mandated records on clients* Received Certificate of Achievement as a Recognized Home Leader