Michael Torres Email & Phone Number

Chicago, Illinois

Generate new clients by utilizing successful interpersonal skillsMarketing clients' homes through creative newspaper and internet advertisingManaging team's personal websiteServe as a liaison between clients and service providers (i.e., attorneys, home inspectors, appraisers, mortgage brokers, etc.) to ensure smooth transactionsAppointment setting and.

• Oversight of the operations and maintenance of 120 Chicago Public School buildings encompassing approximately twelve million square feet.
• Manage and lead a team of 6 Facilities Managers and approximately 135 union Building Engineers.
• Assisted in the development, implementation, management, and restructuring of our performance management process and Key Performance Indicators district wide.
• Created many standard operating procedures and policy manuals for district wide directives including but not limited to FM Performance, engineer performance, Overtime requesting and reporting, engineer promotions.
• Served on IFM evaluation committee to determine qualifications of vendors seeking our business for the Integrated Facilities Management program (privatization of the facilities services of the third largest school.
• Acting Owners Representative for CPS’ Integrated Facilities Management (IFM) pilot program in which a private contractor was procured to manage thirty-three of our facilities maintenance and custodial operations; later.

Chicago, IL

Manage maintenance and small construction projects at high schools and elementary schoolsManage 25 union represented building engineersAssessing and managing building and equipment usageAssist in the development and implementation for a preventative maintenance schedule in order to maintain the mechanical equipment in the buildingScheduling tasks/projects.

• Audit employee time and attendance records on a daily basis to ensure that each employee is properly paid.
• Upload time in KRONOS and Oracle Supplemental Pay System to process/correct employee payroll data.
• Work with team to develop/improve on team processes.
• Answer phone/email inquiries from employees regarding their payroll issues utilizing exceptional customer service skills.
• Work with team and other departments to help solve/prevent any system issues using excellent analytical skills.
• Create/Review reports to analyze employee payroll data to ensure proper pay for each employee.

Consulting clients on design and cost of renovating their homesSchedule job completion to meet strict customer time deadlinesResidential renovation using various hand and power tools (i.e., kitchen/bathroom remodeling, painting, plumbing, carpentry, and masonry work)Manage projects both small and large to ensure job accuracy and completion in a timely.

Appraised residential real estate to determine the value of homes for the purpose of the resale and refinancing loansCompiled all information into a detailed report using specialized software used by financial institutions to approve loansScheduled appointments using excellent time management skills