Michael Torres Email & Phone Number

Chicago, Illinois

Generate new clients by utilizing successful interpersonal skillsMarketing clients' homes through creative newspaper and internet advertisingManaging team's personal websiteServe as a liaison between clients and service providers (i.e., attorneys, home inspectors, appraisers, mortgage brokers, etc.) to ensure smooth transactionsAppointment setting and scheduling utilizing excellent time management skills Representing buyers and sellers by negotiating contracts against other agents in the business

• Oversight of the operations and maintenance of 120 Chicago Public School buildings encompassing approximately twelve million square feet.• Manage and lead a team of 6 Facilities Managers and approximately 135 union Building Engineers. • Assisted in the development, implementation, management, and restructuring of our performance management process and Key Performance Indicators district wide. • Created many standard operating procedures and policy manuals for district wide directives including but not limited to FM Performance, engineer performance, Overtime requesting and reporting, engineer promotions, amongst other SOP’s. • Served on IFM evaluation committee to determine qualifications of vendors seeking our business for the Integrated Facilities Management program (privatization of the facilities services of the third largest school district in the US, resulting in approximately $14 million in operational savings). • Acting Owners Representative for CPS’ Integrated Facilities Management (IFM) pilot program in which a private contractor was procured to manage thirty-three of our facilities maintenance and custodial operations; later expanding the portfolio to sixty-six schools in July of 2016. In July of 2017, transitioned an additional 90 schools. • Oversight and management of an annual O&M budget of $5,500,000.• Working through cross departmental and sister agencies for special projects, repairs, and strategic plan to accomplish goals as one team. • Served on school utilization committee and planned projects to reduce cleanable square footage and energy consumption resulting in $2,000,000 in savings

Chicago, Il

Manage maintenance and small construction projects at high schools and elementary schoolsManage 25 union represented building engineersAssessing and managing building and equipment usageAssist in the development and implementation for a preventative maintenance schedule in order to maintain the mechanical equipment in the buildingScheduling tasks/projects for the building engineers in order to ensure proper utilization of the manpower at the schools without the unnecessary use of overtime using strong time management skills. Reviewing project scopes and working with contractors, architects, and engineers in order to bid out projects according to strict specifications to enable the district to update, improve, and maintain the schools.Reviewing weekly time reports and payroll to ensure that direct reports are properly compensatedEncouraged and promoted in-house repairs and updates in order to reduce/eliminate outside vendor costs.

• Audit employee time and attendance records on a daily basis to ensure that each employee is properly paid. • Upload time in KRONOS and Oracle Supplemental Pay System to process/correct employee payroll data. • Work with team to develop/improve on team processes.• Answer phone/email inquiries from employees regarding their payroll issues utilizing exceptional customer service skills.• Work with team and other departments to help solve/prevent any system issues using excellent analytical skills. • Create/Review reports to analyze employee payroll data to ensure proper pay for each employee. • Assisted in training Employees to utilize our internal self-service time and attendance portal. • Audit employee leave benefit data using various resources to achieve accurate and precise balances, and found monies owed back to CPS from overused/over-granted sick and vacation days. • Documented issues with system errors that need to be fixed to process employee leave data more efficiently• loading benefit day adjustments to employee’s payroll for processing on a bi-weekly schedule• Assist team in processing payroll for 45,000+ employees• Process Benefits Administration in PeopleSoft to ensure employee’s correct benefit elections• Utilized Peregrine /Service manager systems to service employee’s questions/concerns and to develop a strong rapport between employees and payroll services utilizing strong interpersonal skills• Assist in the processing of vacation time for 40,000+ employees utilizing successful organizational and multi-tasking skills• managed the City Indebtedness project mailbox and answered employee inquiries timely and accurately

Consulting clients on design and cost of renovating their homesSchedule job completion to meet strict customer time deadlinesResidential renovation using various hand and power tools (i.e., kitchen/bathroom remodeling, painting, plumbing, carpentry, and masonry work)Manage projects both small and large to ensure job accuracy and completion in a timely manner working solely and overseeing up to an eight person team Comply with village inspectors during the project and upon job completion to ensure everything is up to codeTool and material inventory to ensure proper project set-upLOCAL 502 JOURNEYMAN CEMENT MASON2006-CurrentVarious Companies, ILPour/grind/patch/finish concrete surfaces using various hand and power toolsPouring/Finishing decorative concrete overlay on existing concrete surfacesWorking closely in a team-based environment

Appraised residential real estate to determine the value of homes for the purpose of the resale and refinancing loansCompiled all information into a detailed report using specialized software used by financial institutions to approve loansScheduled appointments using excellent time management skills