Michael U. Email & Phone Number

Bangkok, Bangkok City, Thailand

As a Senior Software Engineer at Agoda, based in vibrant Bangkok, I play a pivotal role in the Infrastructure team, specializing in the development of high-performance backend services for our internal systems.Responsibilities:• Leading the charge in designing innovative web services while actively contributing to enhancing the performance of existing ones.• Stepping up as the lead developer on select projects, ensuring successful project execution and delivery.• Taking on Scrum Master duties on an as-needed basis, contributing to fostering a collaborative and efficient development environment.• Conducting meetings and engaging with stakeholders to gather feedback, share crucial information, and maintain alignment on project goals.• Collaborating closely with cross-functional development teams to ensure projects meet requirements seamlessly.• Proactively harness the power of generative AI tools to enhance efficiency in software development, foster collaborative efforts, and facilitate insightful analysis.Achievements:• Successfully completed the development of a high-traffic web service designed for company-wide text content requests. This service is now utilized by thousands of internal web applications, efficiently managing millions of requests every hour while implementing modern patterns for distributed applications.• Spearheaded significant improvements in the Scrum process, streamlining workflows, enhancing team collaboration, and ultimately resulting in a substantial boost in team performance and a deeper appreciation of Agile methodologies.

Moscow City, Russia

In this position I support IT design, assessing software system functionality through rigorous analysis, and testing – leveraging fluency in coding languages, rewriting flaws in record time, and resolving technical complications during application QA testing.My responsibilities include: • Collaborated with a team of 8 back-end developers and 1 DevOps in developing software design and architecture – ensured software is up-to-date with the latest technologies – reviewed/debugged codes. • Contributing to the IT Consultancy’s stellar reputation by ensuring that all tests are performed periodically, and troubleshooting any problems on developers' branches within hours. • Identifying and executing tasks in the software development lifecycle, automating tasks through appropriate tools and scripting, and document development phases. • Delivering exceptional customer service to every customer – leveraging extensive technical knowledge and creating welcoming, positive experiences – led to a significant increase in customer satisfaction and positive reviews. • Tech Stack: .Net Core, MSSQL, MongoDB, Redis, Kubernetes, Kafka, XUnit, Azure Cloud Services (IoTHub, EventHub, DataGrid, CosmosDb), Jenkins, Sonarkube, Terraform, ELK, Grafana, PrometheusSelected Accomplishments: • Drove improvements to the application's DR/HA capabilities and key platform algorithms performances, tuned up complex queries and schemas for databases. • Optimized the system by 20%, resolving existing performance issues in the domain algorithms. • Identified, documented, and resolved production level issues, resulting in system stability and robustness. • Showed above-average relationship-building skills – effectively interacting, collaborating, and building relationships with customers, colleagues, senior management, and stakeholders – mentored newbies and advocate for quality coding and optimal processes.

Moscow City, Russia

As Software Engineer I owned system design of new and current systems. I contributed to accelerating the development of a high-performant report system, with cloud calculations for creating reports based on a large amount of incoming data. I demonstrated strong communication skills, earned stakeholder buy-in, and worked alongside SMEs to investigate functional requirements. In addition, I evaluated non-functional requirements and conducted troubleshooting.Team: 3 backend developers, 1 full-stack developer, and 1 business analyst Tech stack: .Net Core, Angular, Typescript/JavaScript, MSSQL, Kubernetes, Openshift, Azure DevOps, Kafka, XUnit, IdentityServerSelected Accomplishments:• Deployed, configured, and supported services for development (K8S cluster, Hashicorp Vault, Azure DevOps agents).• Implemented authentication services using IdentityServer4 and OAuth.• Built complex pipelines for services with Azure DevOps.

Moscow City, Russia

I worked across the full stack – designed and implemented web applications to automate internal business processes. Among my accomplishments were the development of various business processes and applications that automate the company's routines and the implementation of important features for the company's website.Team: 2 full-stack developers, 1 QA engineer, 1 business analyst, 1 system analyst Tech stack: .Net Core, Angular, Typescript/JavaScript, PostgreSQL, Docker, Gitlab, RabbitMQ, XUnit, SignalRSelected Accomplishments:• Implemented essential features for the company's web portal for the customers• Designed and implemented several web applications (frontend + backend) to automate thecompany's internal business processes• Developed a custom workflow engine

Moscow City, Russia

In this role, I supported and improved a web portal (eLibrary), leveraging my expertise in current technologies and methodologies. I planned, designed, and implemented projects using user requirements.Team: 2 full-stack developers, 1 QA Engineer, 1 Business analyst Tech stack: .Net, MsSQL, Lucene,Net, Angular, KnockoutJS, JavaScript, SignalR, WebFormsSelected Accomplishments:• Contributed to the seamless development of a large web portal, eLibrary, searching over millions of documents.• Upgraded web portal (Web Forms) to SPA (Angular).• Designed and implemented a Lucene .Net-based search engine service.