Michael Van Veen Email and Phone Number
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Resourceful, results-oriented IT and HR leader with 20+ years of experience in software development, project management, quality assurance, product management, business analysis, vendor management, employee development and problem-solving. Proven track record of creating and delivering competitive innovative solutions with high client satisfaction.
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Director Of People Operations, Technology & AnalyticsUs Pharmacopeia Jul 2023 - PresentRockville, Maryland, Us -
Director HrisDragos, Inc. Feb 2023 - Jul 2023Hanover, Maryland, UsAs the HRIS Director at Dragos , I provide strategic and operational direction for the organization’s human resource information systems and functions. My team leads the design, selection, implementation, and modification of domestic and global HR software solutions. -
Hris ConsultantDragos, Inc. Dec 2022 - Feb 2023Hanover, Maryland, Us• Led a technology focused effort to evaluate the efficiency and cost of the HRIS platform along with associated processes and tools. • Realized cost savings through negotiation of existing technology contracts. • Configured and implemented Workforce Management solution (Kronos Dimensions) for 9 different countries.• Delivered roadmap that ensures the technology investment at the organization is returning maximum value and is configured for scalable growth. -
Chief Hris Officer14 West Mar 2022 - Nov 2022Baltimore, Maryland, UsIn the Chief HRIS Officer role, my focus was on the planning and directing of all aspects of our organization's human resource information systems. My teams developed, implemented, and maintained the various HRIS systems (UKG Pro, ICIMS, et al.), processes, and programs to meet the Company's needs and objectives. • Developed and implemented a comprehensive compensation analysis and market value research program.• Spearheaded the Company’s first HR metrics program that enables executive leadership to make informed decisions based on financial, personnel, and HR data. • Consolidated the Talent management technology stack resulting in significant financial savings and process efficiencies.• Partnered with the OD function on employee development, career progression, and succession planning initiatives. -
Director Hris14 West May 2018 - Mar 2022Baltimore, Maryland, UsAs the HRIS Director at 14 West, I had the privilege of leading a Team of talented people in administering the HRIS systems and their core HR, Payroll & Talent Management processes and functionalities for the Company domestically and abroad. Our strategies and roadmaps focused on the alignment of HRIS services with the needs of the customers we support. Our goals included developing strategic partnerships throughout the organization and providing positive service and technology experiences to our employees.• Drove adoption of new HRIS platform (UKG Pro) across dozens of companies domestically and abroad. • Transformed the Company’s on-boarding process to be fully electronic leading to cost savings, process improvements and a better employee experience.• Negotiated contracts for the Communications, Talent, Benefits, Payroll, and HRIS departments resulting in 2M+ in savings.• Optimized, consolidated, and integrated the HR technology stack across all departments to reduce spend and streamline processes.• Developed and customized goal setting and performance management programs for the organization.• Transitioned the Company’s payroll timing from current to arrears creating more efficient processes and a reduced payroll error rate.• Managed major cross functional and departmental initiatives including the on-boarding and divestment of companies. -
It Business Consultant14 West Mar 2017 - Apr 2018Baltimore, Maryland, UsLed the vetting, selection, and implementation of a Human Resources Information System (HRIS) for the Company in the US and abroad.My partnership with 14 West focused on the advancement of business processes first and the implementation of value driven technologies second. My holistic business driven approach equipped the organization with a clear path on how to support, grow, and scale their operations and technology portfolio. The solutions I helped implement were driven by meeting objectives and achieving a return on investment. They included changes to operational processes and applications, consolidation of technology, integration of existing applications, and a large scale enterprise software implementation. -
It Manager / Applications ManagerMaxim Healthcare Services Jul 2011 - Nov 2016Columbia, Maryland, Us• Cultivated the client relationships, application portfolio, and information technology for Maxim’s Staffing, Flu and Wellness, Business Development, and Recruiting divisions. • Directed 3 Leads, 15 indirect reports, and project Teams spanning 75+ employees, in support of these divisions, processes and applications. • Accountable for the budget planning, risk analysis and mitigation, customer satisfaction, vendor management, and strategic direction of IT efforts.• Oversaw a portfolio of 50+ COTS and custom developed products servicing 100+ clients with 3,500 internal and 40,000 weekly external users with an annual budget of 10 million plus.• Achieved significant improvements in customer experience via numerous enhancements and technology upgrades to sales, recruiting, on-boarding, scheduling, staffing, billing, payroll, and financial applications for healthcare operations. • Advanced the IT and Business strategy alignment through results-driven leadership and delivered scalable services to boost revenue growth.• Aligned executive leadership and 100 plus stakeholders across all business lines on a common recruitment process and strategy. • Headed the selection, successful implementation and adoption of an enterprise applicant tracking and on-boarding system. • Orchestrated the vetting, selection and implementation of the Company's first enterprise Integration platform.• Significantly reduced operating expenses through the creation and implementation of the Company’s first Tablet program delivering services via mobile devices.• Recognized as a high performing leader whose Teams are consistent examples of collaboration, excellence in process, and key contributors to strategic Company objectives. • Founded a Business Analyst Center of Excellence that promotes collaboration, best practices, and effective IT/Business alignment. • Built a Quality Assurance Team from the ground up and implemented a comprehensive software QA program throughout the enterprise. -
It Team LeadMaxim Healthcare Services Dec 2009 - Jun 2011Columbia, Maryland, Us• Enabled the IT team in support of the technology needs for Maxim's Flu and Wellness divisions. • Fostered the customer relationships, product roadmaps, and application development of custom built solutions.• Aligned divisional leadership and stakeholders on a common set of processes through a series of business process modelling, business process re-design, and requirements gathering exercises. • Re-designed, re-engineered, and consolidated the software application suite resulting in 500K annual savings.• Accelerated the revenue cycle through a custom-built billing system and EDI engine for HMO and Medicare claims and payments. • Integrated the scheduling and back office systems eliminating the need for 150K in annual temp labor. -
It Project ManagerMaxim Healthcare Services Jun 2008 - Dec 2009Columbia, Maryland, Us• Spearheaded the IT Projects for the Learning and Development, Legal, Contracts, Marketing, Compliance and Travel departments.• Successfully delivered several major cross functional IT Projects on-time, on-budget, and on-specifications. • Coordinated the custom development and implementation of an enterprise Contracts management and workflow system. -
Business Analyst / Quality Assurance AnalystMaxim Healthcare Services Apr 2007 - Jun 2008Columbia, Maryland, Us• Led the planning, creation, and execution of software application test strategies and test cases for Maxim’s Wellness application portfolio. • Analyzed business models and application portfolio to advise clients on process improvements, cost saving opportunities, and value added technology enhancements. • Planned and executed the creation of an on-line supply and vaccine inventory system delivering significant savings in manual labor and gaining compliance monitoring capabilities. -
Sr. Project AnalystArbitron Jan 2005 - Mar 2007Columbia, Md, UsServed as the lead project analyst for major cross functional research projects and production implementation projects. Coordinated projects through all stages of the software development life cycle.* Led major quarterly cross-functional operations projects that involved enhancements of core systems and implementation of new solutions. * Managed successful high performing project teams. * Analyzed and identified processing problems and recommended process improvement solutions. * Planned and managed to project, requirements, development, and test schedules with goal of on-time completion. -
Quality Assurance Team LeadArbitron Feb 2003 - Jan 2005Columbia, Md, UsServed as the team leader responsible for quality assurance standards, positively impacting audit results, improving Interviewer performance, and compliance with methodology and procedures. Facilitated continuous quality improvement, provided documentation and analysis, promoted development, and oversaw QA internal processes.* Built an integral Quality Assurance department from the ground up to centralize and standardize key operating functions.* Led effort to develop, document and implement Quality Assurance procedures and metrics.* Reduced annual audit infraction rates in excess of goals. * Designed customized software and reporting systems to support Quality Assurance business functions. -
Sr. Quality Assurance SpecialistArbitron Jan 2002 - Feb 2003Columbia, Md, Us
Michael Van Veen Skills
Michael Van Veen Education Details
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University Of Maryland Baltimore CountyBachelor’S Degree -
Etty Hillesum CollegeIfsm
Frequently Asked Questions about Michael Van Veen
What company does Michael Van Veen work for?
Michael Van Veen works for Us Pharmacopeia
What is Michael Van Veen's role at the current company?
Michael Van Veen's current role is Director of People Operations, Technology & Analytics at USP.
What is Michael Van Veen's email address?
Michael Van Veen's email address is mv****@****west.us
What schools did Michael Van Veen attend?
Michael Van Veen attended University Of Maryland Baltimore County, Etty Hillesum College.
What skills is Michael Van Veen known for?
Michael Van Veen has skills like Process Improvement, Leadership, Management, Business Analysis, Project Management, Software Documentation, Quality Assurance, Team Building, Crm, Integration, Applicant Tracking Systems, Vendor Management.
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