Negotiated prices, terms of sale and aftermarket products. Supported the sales team in writing proposals and closing contracts. Built relationships with dealership lender base to establish long-term business growth.Enhanced dealership finance training program.Increased entire department gross PVR by 400.00 dollars per copy.

Negotiated prices, terms of sale and aftermarket products. Supervised a sales force of 18 sales associates. Supported the sales team in writing proposals and closing contracts. Developed a comprehensive training program for new sales associates.Contacted customers by phone and email in response to inquiries. Built relationships with customers and the community to establish long-term business growth. Received superior customer service satisfaction scores for 12 consecutive quarters. Created strategies to develop and expand existing customer sales, which resulted in a 13% increase in annual sales

Monitored income expense sheets to track and adjust expenses. Researched, proposed and implemented vendor services to decrease costs to the dealership. Completed quarterly forecasting and monthly financial reviews. Designed and placed advertising featuring vehicle inventory; and created promotional marketing strategies to stimulate sales growth. Ensured employees provided highest standards of customer satisfaction and quality service at all times to insure the highest CSI ratings. Developed department's first incentive performance plan which motivated staff and resulted in 23% increase in sales. ncreased profits by 30% in one year through restructure of business processes and procedures. Directed the hiring, training and performance evaluations for sales and service staff and supervised their daily activities. Established operational objectives and work plans and delegated assignments to subordinate managers.