Michael Vargo Email & Phone Number

Florida, United States

Clearwater, Florida, United States

Tampa/St. Petersburg, Florida Area

Clearwater, Florida, United States

Clearwater, Florida, United States

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

Sell software licensing to Small, Medium, and C- level Businesses or Corporations around the United States and partial global companies. Generate proposals and present live virtual demonstrations of the product. Respond to web inquiries and chat messaging regarding the product. Make outbound follow-up calls to prospective or current clients. Responsible for technical support for issues regarding Connection, Active Directory, Security, and many other facets.

Safety Harbor, Fl

Independent distributor of electrical components and electromechanical products.

I started with Premier Administrative Solutions in September as a customer service representative. My duties were to assist members and providers regarding various commercial and government health programs as a third party administrator. I excelled in this position and received high marks for my high customer service quality level. In March 2012, I was offered a position in the Quality Control department as an auditor, and leaped at the opportunity to take on new responsibility within the company. My duties in this new position were to monitor calls and audit the customer service team for compliance within each program. I was also responsible for creating Excel, Word, and Power Point documents each week to track individual representative performance which would then be distributed to the floor supervisors for monthly evaluations. As a whole, my time spent with Premier gave me a well-rounded education in the field of Health Care from both the private and government sectors.

I began my career at the Consumer Center Inc at the age of fourteen as a delivery person, working weekends in high school. I worked my way up in the company to my current position as a salesperson for an authorized Sony dealer and service for home theater consumer electronics. My duties also included being a customer service representative handling customer issues whether that meant face-to-face in store with customers, in home, or via telephone, fax or email. The Consumer Center is a small consumer electronics company, a fact which gave me an advantage over larger retail chains whose sheer size can encumber them in the level of customer service they can offer. I was able to work intimately with customers often going above and beyond the call of duty to make sure my clients were satisfied and coming back for return business over the years.

I worked as a caterer for many wide ranging events as large as 2,000 person sit down dinners all the way down to intimate 4 to 8 person events. My duties also included the unloading and loading of the equipment as well as interacting with clients to make sure our company was giving them the best service possible.

I worked in the home theater department as a salesperson/customer service specialist. My duties also included restocking inventory as well as setting up store displays and maintaining the appearance of my department. Working at a large retail chain, I gained much experience not only in sales and customer service, but also how to be a team member within a large organization.

Current Address but I when I was employed by Nielsen’s their office was located in Clearwater off Main Street)Outbound Telephone Survey Associate At Nielsen’s Media Research my job was to conduct 10 to 15 minute surveys regarding general media viewing habits among American households. I would also conduct longer 40 to 60 minute surveys regarding more specific sports related surveys. This job required making cold calls generated from leads, and I learned that a great deal of patience goes a very long way when working in that type of customer service environment.

Associate'S Degree

Education record

Associates Degree

High School Diploma