Michael Verbeke Email & Phone Number

Brunswick, Oh, Us

Mentor, Ohio

Mentor, Oh

Mentor, Oh

Chosen for project-based role working with senior leadership to conduct, support and promote company-wide initiatives which address the business’s most critical strategic, organizational and operational issues.- Evaluated and redesigned the Customer Experience survey process to better capture customer insight and systemic improvement opportunities. Project scope included cross-functional survey consolidation, content revision, internal customer needs assessment, administration method review, reporting standardization, analysis & modeling development and process design for transforming results into actionable information.- Provided full-spectrum support on team and individual projects which reinforced the company’s financial viability. Examples include calculating annual market share, enhancing operational synergies, identifying business expansion opportunities, realigning sales channels in response to healthcare industry changes, etc.- Served as a change agent to ensure project outcomes were sustained and to assist the organization in embracing and implementing change quickly & efficiently.- Maintained the highest standards of consistent, superior quality work to uphold the SI Department’s reputation as a professional, talented and results oriented “internal consulting” group.

Findlay, Oh

Recruited to track, analyze and reduce price variance between sales channels, customers and products, as well as ad hoc product line, price change and special project analysis.- Developed price variance metrics and dashboards to effectively report analysis trends & recommendations to upper management through recurring monthly meetings. - Created and delivered presentations to management and senior executives on a range of topics, including price changes, competitive intelligence and unique pricing situations.- Nominated as an SME for Cooper’s conversion to SAP, involving product testing and administering systems training to department personnel.- Managed multiple high-priority projects with rapid turnaround expectations, particularly timely responses to price adjustments in the hyper-competitive tire industry and exclusive projects that fostered the organization’s profitability & sustainability.

Beachwood, Oh

Selected by the Marketing Processes Manager in a joint venture between Marketing and Pricing to aid multiple divisions in achieving market-faced pricing. - Analyzed extensive datasets in Excel and statistical software (SPSS) to gain insight on each division’s current foothold in the marketplace.- Generated custom-built, interactive Excel chart dashboards plotting each division’s standing against competitors along a diverse spectrum of relevant business factors.- Presented analysis interpretations to various audiences, including pricing managers, marketing managers and senior executives, clearly and intuitively to encourage informed, data-based decision making.- Engineered a dynamic, user-friendly pricing tool in Excel which recommends adjustments based on each division’s competitive landscape, compares current, suggested and ideal prices, and allows users to instantly see the financial impact of a price change and the revenue potential attainable at ideal prices.

Master Of Arts (M.A.), Psychology (Organizational Research)

All But Thesis

Bachelor Of Arts (B.A.), Mathematics

Cum Laude

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Psi Chi Cum Laude